Lakeside Healthcare
Forest Gate Medical Centre, Forest Gate Road, Corby, NN17 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful when i call
Rated 5 stars out of 5
by jan mcdade - Posted on 04 July 2024
I had a first a class experience today.The dr.was so friendly and put my mind totally at rest was very thorough i got the answers i needed.Thankyou so much.
Visited July 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Jan, Thank you for sharing your experience with us. We are happy to hear that the doctor was friendly, thorough, and able to put your mind at ease. We are glad you received the care and answers you required. Best Wishes, Lakeside Healthcare
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Review titled Proactive Practice
Rated 5 stars out of 5
by Renike - Posted on 10 July 2024
I feel the my GP was proactive in identifying and advising me on ways to manage and potentially resolve a health concern to avoid further health complications in future. This was very helpful and beneficial to me
Visited July 2024
Lakeside Healthcare has not yet replied.
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Review titled Awful receptionist at Forest Gate bit for Lake Side
Rated 3 stars out of 5
by Anonymous - Posted on 08 July 2024
Awful lady on reception. Let me wait there and then she told me I did missed my appointment meanwhile she spoke with another lady and I did came late! How did I came late when you didn’t even asked me what am I doing or whether I came for appointment and carried on talking. It was very unprofessional and very rude.
Visited July 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Patient, We are very sorry to hear about your experience. If you would like to kindly email us at northantsicb.lscorbyaccess@nhs.net with more details, so we can look into this further and resolve the issue for you. Best regards, Lakeside Healthcare
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Review titled Excellent Dr
Rated 5 stars out of 5
by Imran khan - Posted on 04 July 2024
Was very pleased with how respectfully I was treated. He listened to everything very carefully and did a thorough investigation into my health issues. He was polite and courteous to both me and my husband. He explained everything clearly and gave me some options to help me with my pain in my knee. He also suggested physiotherapy. It's so important for a doctor to be compassionate and understanding. Thank you for everything today
Visited July 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Imran, Thank you so much for your feedback. We are glad to hear that you felt respected and well-cared for during your visit and had an overall positive experience. We will pass on your warm words to the team. Best Regards, Lakeside Healthcare
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Review titled Not a bad place 😂
Rated 3 stars out of 5
by Anonymous - Posted on 24 July 2024
Had my depo injection today. Normal have it just at the top of my bottom either on left or right side. Today got injected in the hip on left side
Visited July 2024
Lakeside Healthcare has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Fiona Carroll - Posted on 01 June 2024
Thank you to the nurse who removed my staples from my hip today. She was very kind, caring and considerate of my feelings. I was very anxious to begin with but this nurse really helped me to become calm and relaxed and regularly asked if I was ok. Thank you again, she was wonderful.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Fiona. We are pleased that your visit was pleasant, and that our nurse took such great care of you!
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Review titled Good practice
Rated 4 stars out of 5
by Nic R - Posted on 01 June 2024
Attended to receive a regular injection. Booking in on arrival used the electronic, straight forward. Nurse that I was booked in with to administer injection, pleasant very competent, delivered without discomfort, advised when I was next due. This visit was without issue. I have needed to access the surgery several occasions in recent times, there have been massive improvements in accessing services with the implementation of the new online system Anima, the reception staff also much improved, friendly and helpful. This surgery often seems receive negative feedback but having been a patient for many years find it much improved and would consider it a good surgery especially when considering the ever increasing number of patients registered.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Nic. Thank you for your kind words. We are happy to hear that your visit was a smooth and pleasant one.
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Review titled Anima system
Rated 3 stars out of 5
by Anonymous - Posted on 19 June 2024
Very disappointed with near system, filled in all questionnaire for a call from a doctor, received an appointment for a call back for almost 2 weeks later for a 10 minute call , what are patients do in the mean time , I tried to cancel the appointment which I was unable to, rang surgery , explained I couldn't wait 2 week and I would go to pharmacy myself. Receptionist just sad sorry that's how system work , appointment cancelled . What's the point in calling to get an appointment, if you have to wait so long .
Visited June 2024
Review titled Lakeside Healthcare
Replied on 09 July 2024
Dear Patient, Thank you for your feedback. We are sorry to hear you have experienced difficulty with our booking system getting an appointment. If you would like to email us at northantsicb.lscorbyaccess@nhs.net should you wish to speak about this matter and discuss further. Best Regards, Lakeside Healthcare
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Review titled Great care
Rated 5 stars out of 5
by Michelle Walkley - Posted on 06 June 2024
I’m not one to visit the GP for myself but after feeling awful on and off for the last couple of years, I decided I really must get seen. From the first phone call and face to face with my GP, he has been very thorough in making sure I’ve had all relevant tests, bloods, scans and reviews and is helping to put my mind at ease and rule out anything untoward.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Hi Michelle. Thank you for your feedback and taking the time share your experience. We are delighted to hear that you felt well cared for and supported during your visits. Your positive feedback encourages us to continue delivering the highest standard of care to all our patients. Best Regards, Lakeside Healthcare
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Review titled Friendly and very professional
Rated 5 stars out of 5
by Michael Gibbins - Posted on 04 June 2024
Friendly and professional greeting. Procedure was fully explained and carried out in a professional manner.
Visited June 2024
Review titled Lakeside Healthcare
Replied on 17 June 2024
Dear Michael, thank you for your kind words and for sharing your experience with us. We are thrilled to hear that you found our team both friendly and professional. It’s important to us that our patients feel comfortable and well-informed, so we are glad to know that the procedure was explained thoroughly and performed to your satisfaction.