Lakeside Healthcare
Forest Gate Medical Centre, Forest Gate Road, Corby, NN17 1TRContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practise
Rated 4 stars out of 5
by Charles Parr - Posted on 19 October 2024
Went for the Flue and Covid jab today and the staff were really helpful. The Doctor was very nice and considerent.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 24 October 2024
Dear Charles, Thank you for your kind feedback. We will be sure to pass this onto the team. Best Wishes, Lakeside Surgery
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Review titled Hey, something worked
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2024
Easy to arrange flu vaccination & appointment time was kept without any undue delay. On site free parking was a doddle.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 24 October 2024
Dear patient, Thank you for your positive feedback, we are glad you had a positive experience. Best wishes, Lakeside Surgery
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Review titled Good practice
Rated 5 stars out of 5
by Hazel McConnell - Posted on 19 October 2024
I went for my flu jab and was met by a lovely lady who guided me to the room to get my injection. I was made extremely welcome by a lovely lady doctor who made me feel at easy and I never felt the needle go in to my arm . She explained what after effects I might get so far I have had no reaction.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 24 October 2024
Hi Hazel, It is nice to hear you felt welcomed on your visit for you flu vaccination. We are glad it was a positive experience for you. Best Wishes, Lakeside Surgery.
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Review titled Efficient processing
Rated 4 stars out of 5
by Anonymous - Posted on 12 October 2024
Whilst in for my flu jab, was very much a. Flying visit in and out of the surgery. Can’t say I’ve ever had an experience that moved so seamlessly.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 15 October 2024
Dear Patient, Thank you for your feedback. We are happy to hear that your visit was seamless. Best Wishes, Lakeside Healthcare.
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Review titled Well organised
Rated 4 stars out of 5
by Jacqui Wilkinson - Posted on 21 October 2024
Flu and COVID jab. Talking with other patients we did not think there were many people queuing only to find it was being conducted really well and being seen to in record time. I had both jabs and saw 2 very pleasant people during the process.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 24 October 2024
Hi Jacqui, We are glad that your vaccine experience was pleasant and you found it well organised. Best Wishes, Lakeside Healthcare
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Review titled Covid and flu Vaccinations
Rated 5 stars out of 5
by Barbara Prentice - Posted on 19 October 2024
The nurse who gave me the vaccination today made me feel very comfortable and she was very caring . What a lovely lady.
Visited October 2024
Review titled Lakeside Healthcare
Replied on 24 October 2024
Hi Barbara, It is great to hear you felt comfortable and cared for during you vaccination appointment. We will pass your kind words on. Best Wishes, Lakeside Surgery
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Review titled Local surgery
Rated 3 stars out of 5
by Graham Clark - Posted on 12 October 2024
Very quick appt efficient and professional for flu and covid vaccine. Staff friendly and approachable
Visited October 2024
Review titled Lakeside Healthcare
Replied on 15 October 2024
Dear Graham, Thank you for your lovely feedback. We’re pleased to hear that your flu and COVID vaccine appointment was quick, efficient, and handled professionally. It’s also great to know that our staff made you feel welcome and approachable during your visit. We truly appreciate your kind words. Best Wishes, Lakeside Healthcare.
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Review titled Review requested
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2024
My condition was asthmatic chest infection, initial nurse visit resulted in 5 days medication including asthma steroids, this was insufficient requiring second medication, however omitted steroids which I believe lengthen recovery period. Learning point from me if 7/10 days had been given first time less medication overall, saving health cost and patient would have more comfortable experience. This is not a complaint but feedback. Interaction between nurse and patient positive and friendly from both parties. Second visit escalated to doctor likewise. Nurse engaged with patient (me) showing concern (spotting me waiting to see doctor) which was well received and helped bring doctor up to date with my condition. As referenced earlier, surprised asthma steroids not issued in second prescription. Patient has many years experience of condition including steroids and medical recoveries. I like Lakeside and staff commitment from booking appointments to medical care. Much improved in recent times. Would request making patient appointments remains key focus, as retired individual I can remain on phone for the 60 minutes plus to get through, but for those working this is more of a barrier to health care access.
Visited September 2024
Lakeside Healthcare has not yet replied.
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Review titled Fantastic service
Rated 5 stars out of 5
by Stacey Mclean - Posted on 27 September 2024
The receptionist was busy when I entered the practice, but she acknowledged I was there with a smile and told me she would be with me shortly I didn’t catch her name, but she was lovely and friendly very welcoming and professional. I was called into my appointment on time. I was having my B-12 injection done and I was in and out of my appointment within five minutes. The nurse was lovely friendly and very helpful calming and organised. It’s nice to have a friendly face especially at a medical appointment Which makes you feel so much more comfortable - usually I attend appointments at Lakeside and the service there is never as good as it is at Forest Gate, I wish I could have all of my appointments there. Thank you for making my appointment easy comfortable and most of all pain-free. The practice and treatment room were very clean and tidy, warm and inviting. There was hand sanitiser available as well as facemasks for those that still feeling uncomfortable because of Covid this was refreshing because you don’t really see this much anymore. I would definitely recommend this practice to everybody.
Visited September 2024
Review titled Lakeside Healthcare
Replied on 11 October 2024
Dear Stacey, Thank you so much for taking the time to share your experience with us. We are happy to hear that you had a positive visit and that our team made you feel welcome and comfortable, during your appointment. We shall pass on your kind words to both our receptionist and nursing teams. Best Wishes, Lakeside Healthcare
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Review titled Great receptionist
Rated 5 stars out of 5
by Anonymous - Posted on 27 September 2024
I went to the reception at Forest Gate surgery and spoke to a young gentleman who was excellent. He was welcoming and so helpful which I appreciated so much. What a service!
Visited September 2024
Review titled Lakeside Healthcare
Replied on 07 October 2024
Dear Patient. Thank you for taking time to give us your feedback. We are happy to hear you had a welcoming and helpful interaction with our staff. Best Wishes, Lakeside Healthcare.