Lakeside Medical
Lakeside Health Centre, Yarnton Way, London, Greater London, SE2 9LHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Performance review
Rated 5 stars out of 5
by Oyinkansola - Posted on 05 April 2024
Warm reception, nice atmosphere, clean environment, kind nurse, subtle and soft spoken too. I will recommend Anyday.
Visited April 2024
Lakeside Medical has not yet replied.
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Review titled Appropriate staff attitude
Rated 4 stars out of 5
by Femi Ogbaro - Posted on 16 March 2024
Staff was very professional, welcoming and warm. She radiated an atmosphere of calmness. There was a feeling of being in a reassuring environment.
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled Terrible service
Rated 1 star out of 5
by Steven Smith - Posted on 06 March 2024
Had a call regarding a chest X-ray I had for lung cancer offered an appointment 2 days away. Called back as very anxious and asked for appointment today Told none available and asked if a Doctor could call me Just got a flat No from a snotty receptionist sadly I lost it and swore . This is not how to manage a doctors surgery or people who are very concerned. Sooner I can find a new doctors the better This place is dreadful
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled Lovely experience
Rated 5 stars out of 5
by OLUSOLA SOPHIA ANYANWU - Posted on 08 March 2024
I phoned in the afternoon for an appointment. I was offered and sent by text alternative places to go as surgery was booked for the day. I in addition got the next available appointment. I spoke to a very cheerful and helpful lady.
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled Kind and compassionate care
Rated 5 stars out of 5
by Anonymous - Posted on 08 March 2024
The nurses who attended to me on 7th March 2024 are very kind, compassionate with me. I was anxious about my smear test, they reassured me by talking me through the process. They are angels. They made the process easy for me. Kudos to them
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled Receptionist jana
Rated 4 stars out of 5
by Jackie Perrett - Posted on 12 March 2024
Goes out of her way to help you and comes back with feed back and explains if the information was ok And also told me to do e consult form to see I can get seen quicker
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled Bad receptionist at practice
Rated 2 stars out of 5
by Jenny - Posted on 13 March 2024
The receptionist did not let me speak, she was going by what she is reading on my records and not how I am feeling. All efforts to explain to her how I am feeling was to no avail. I was at A&E and I need to be referred to neurology through my GP and to get a regular migraine prevention medication. This lady will not listen and she asked me to go do it e- consult the link she sent said its closed until 8am again next day. 😒 I feel very sick to my stomach that the receptionist sit and think they know you better than you know yourself. Horrible service.
Visited March 2024
Lakeside Medical has not yet replied.
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Review titled 'Life Safer Surgery '
Rated 5 stars out of 5
by Afolasade Yusuf - Posted on 22 March 2024
A life Safer Surgery. I thought I was dead but they gave me Life. My GP has been giving me hope and also taking care of how my health will be better and also my children. My GP is my family in this country. I thank my Doctor alot. She has been their for me and making me feel better all the time. Bless her. Me and my children are saying a big Thank You to My Doctor.
Visited February 2024
Lakeside Medical has not yet replied.
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Review titled Terrible receptionists
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2024
I just managed to go from number 7 to me being next over the phone to reception. I answer and tell them why I'm calling, then the receptionist asks me what my date of birth is and for a second I accidentally press the 'mute' button on my phone. I hear her only once say 'hello', doesn't even give me a bit of time to unmute myself and answer, and just hangs up!! Imagine that happening to a vulnerable and sick old man/ woman who can barely use their phone or have a hearing problem! Then I try to give feedback about this online and it doesn't let you do it unless you're posting a positive feedback. Absolute joke.
Visited February 2024
Lakeside Medical has not yet replied.
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Review titled Excellent customer service
Rated 5 stars out of 5
by Anonymous - Posted on 19 January 2024
I have a phobia with needles and visiting hospiitals. However both the nurse and the doctor were very empathetic and patient explaining into details the need to attend all my appintments and all need the necessary checks and referred me to other services to help with my condition.
Visited January 2024
Lakeside Medical has not yet replied.