Lane End Medical Group
2 Penshurst Gardens, Edgware, Middlesex, HA8 9GJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unflinching Good Practice
Rated 5 stars out of 5
by Tunde Nzegwu - Posted on 05 June 2023
This review is written in keeping with policy, which arguably could be described as a tad restrictive. I was fortunate enough to secure an emergency pm appointment at the surgery in June of 2023. As a rather fit, young and allegedly good looking septuagenarian, I had been quite unwell with continuing gastric problems, increased visits to the toilet, overall weakness and general feeling of being out of sorts. As I arrived at the Surgery on the day, I was met by the not surprising, overall ambience of orderliness, cleanliness, and an inexplicable and overwhelming sense of reassurance - not to talk of the professionalism exuded by staff at the counter. The Surgery offers the technology and gadget for quickly registering and notifying the GP of one’s arrival, thereby allowing one not to line up - and immediately directing one to their station. This gadget in the Surgery, always pleasantly, reminds me of the Tv series Star Trek - and the famous statement by Captain Kirk to his officer - ‘Beam me up Scotty’. The Surgery gadget, informs one to proceed up the stairs to the waiting room - although not quite beaming up in the same sense - no doubt the Surgery, will get there someday. On the day in question, I did not have to wait long, before being called by the doctor, whose name the review forbids me to disclose. The review also prohibits me to mention any identifying features or the Gp’s gender. Notwithstanding, the Gp could only have been one of two genders, namely Xy or Xx chromosome. I’m unable to disclose which. In the Gp’s consulting room, I was met with nothing but complete professionalism, a reassuring display of knowledge of my medical issue and asking of questions. The Gp took my Bp, he listened with his stethoscope as I was asked to breathe in and out. He gently prodded by stomach as I explained the continuing burning sensation and pain I was experiencing in the stomach. All in all, it was an unrivalled display of caring for the welfare of the patient. The Gp offered me Omeprazole tablets, which as I pen this review has dramatically reduced the burning sensation in the stomach. The Gp also put me forward for blood and poo tests, which are to be taken. The Gp enquired whether I had had my Shingles jab. A thoroughly confident display of knowledge and reassuring narrative, was exhibited by the Gp. I left the Surgery, confident, reassured and boosted in my knowledge, that as a young Septuagenarian, I could very easily add another 2 scores and 10 years, to attain that grand old age of about 120 years. The Surgery has to be an exemplary manifestation, of all the goodness and wholesomeness that exudes from the Nhs. The staff of Lane End Medical Group, should be congratulated and rewarded for their excellent work for humanity.
Visited June 2023
Lane End Medical Group has not yet replied.
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Review titled Great bedside manner of GP
Rated 5 stars out of 5
by Anonymous - Posted on 27 June 2023
GP Gave excellent manner and was very attentive, polite and helpful. He prescribed medication that will hopefully help me feel better quickly. Thank you!
Visited June 2023
Lane End Medical Group has not yet replied.
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Review titled Well run practice
Rated 5 stars out of 5
by Michael Fels - Posted on 02 June 2023
Levels of care and regular health checks are excellent. From front of house through to the doctors they are very professional and caring.
Visited June 2023
Lane End Medical Group has not yet replied.
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Review titled No complaints
Rated 5 stars out of 5
by Frances Samuels - Posted on 29 May 2023
Given a face to face appointment after triage by receptionist--GP thought problem was a nerve transmission issue--suggested a referral for further tests. Dr was very pleasant & explained issues clearly. Referral has since been made & a text sent to confirm. Very pleased to with surgery & cannot fault standard of care.
Visited May 2023
Lane End Medical Group has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
Highly professional, doctors and caring staff. I have always had good experience whenever I approach this practice, and I always been treated professionally with care
Visited May 2023
Lane End Medical Group has not yet replied.
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Review titled Grea Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
The GP fill with me very quickly and they are really helpful the doctors ar amizing and they are soo helpful
Visited May 2023
Lane End Medical Group has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Pamela Lee - Posted on 15 May 2023
I have been with this practice for over 50 years and they are still always available to speak to a GP even in this current situation I had a call from a GP a senior GP I may add this morning after going on to book today
Visited May 2023
Lane End Medical Group has not yet replied.
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Review titled Poor appointment system
Rated 1 star out of 5
by Anonymous - Posted on 13 April 2023
I find it unbelievable that this surgery had 5 star rating. Used to be really good, but now its impossible to get an appointment, you have to literally cry and beg over the phone. 6 months its taken me to see a GP and even then they never followed up on the referral they were meant to make. After 20 years with this surgery its time to leave.
Visited January 2023
Lane End Medical Group has not yet replied.
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Review titled Truthful and supportive
Rated 5 stars out of 5
by Rochelle Shaw - Posted on 23 January 2023
Accompanied my parent who was struggling to understand his own diagnosis and medical assessment. The doctor was truthful and patient with us. After reviewing the history, he gave advice for a way forward in a clear way that we needed. Thank you
Visited November 2022
Lane End Medical Group has not yet replied.
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Review titled Very caring medical and support staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2022
Doctor reviewed very quickly the photos I had sent him and immediately set up a face to face session the next working day. He took care to answer all my concerns.
Visited November 2022
Lane End Medical Group has not yet replied.