Lantern Surgery
3 Station Approach, Hinchley Wood, Esher, Surrey, KT10 0SPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing professionals
Rated 5 stars out of 5
by Anonymous - Posted on 18 December 2024
I had an excellent experience with the NHS recently when my daughter went for her vaccination. The staff were truly amazing from start to finish. The nurse, was incredible – she was quick, professional, and made my daughter feel completely at ease with her big, friendly smile. Also the ladies at the reception were just as impressive. They were not only efficient but also incredibly helpful and cheerful, which made the whole process smooth and pleasant. Thank you for providing such fantastic care!
Visited December 2024
Lantern Surgery has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Sarnjeet Bansal - Posted on 20 December 2024
The regular GP has been great in listening to our needs for myself my wife and my elderly mother. Her advise is well thought and caring towards our health and adaptive to language barriers and understanding and importance of medication.
Visited December 2024
Lantern Surgery has not yet replied.
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Review titled Great care
Rated 5 stars out of 5
by Anonymous - Posted on 21 November 2024
Speedy response and resolution to a medical problem: Referral from GP to outside clinic to hospital surgery within 4 days. The surgeon commended my GP, and I need to pass this compliment on. Thank you
Visited November 2024
Lantern Surgery has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2024
I completed the online triage form and within the hour I was given a face to face appointment for that afternoon for my 1 year old son. The GP was fantastic and she phoned me the next day to see how he was as well. I have had so many great experiences now with this GP surgery.
Visited October 2024
Lantern Surgery has not yet replied.
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Review titled I’m so impressed
Rated 5 stars out of 5
by Delia Gold - Posted on 11 April 2024
All of the staff at this practice have been superb, the reception staff are friendly and helpful and extremely approachable. The nursing and medical staff have been warm and reassuring. I was with my last practice for 34 years. Things change, but having changed to the Groves, I am delighted with my choice. I registered my mother who has moved into the area recently, and when I observed the way that she was treated and the way they dealt with me I knew it was time to change. I’m very happy and very lucky to have found this practice.
Visited April 2024
Lantern Surgery has not yet replied.
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Review titled Fantastic Asthma treatment
Rated 5 stars out of 5
by Anonymous - Posted on 24 April 2024
I have had asthma for years and have had issues with treatment throughout that time. Support from this surgery has been fantastic with excellent advice, well spaced follow up appointments and guidance for when I was referred to hospital. One of the best asthma nurses I've ever had: very understanding and sympathetic.
Visited April 2024
Lantern Surgery has not yet replied.
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Review titled Really good experience
Rated 5 stars out of 5
by Mike Sossick - Posted on 23 February 2024
Me and my wife joined this excellent practice fairly recently. We have both had great treatment and care. Thank you
Visited February 2024
Lantern Surgery has not yet replied.
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Review titled superb caring surgery
Rated 5 stars out of 5
by lynne - Posted on 07 February 2024
I was no 1 on phone today at 8a.m app booked for 9.15. lovely welcome at reception as always. Fantastic kind doctor who listened and reassured me about my chest and stoma. She did not rush me or make me feel i was a burden to the practice. The practice manager who is constantly kind and empempathetic took time to ask me how i was doing . This is the normalservice at the Groves . All the staff there really care and it is a superb team. i appreciate more than i can say for the kindness and help that i receive here. it makes my life easier knowing that i belong to this practice. Enormous thanks to to everyone at this surgery.and to the nhs.
Visited February 2024
Lantern Surgery has not yet replied.
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Review titled One of the best
Rated 5 stars out of 5
by Roger and Tula Baxter - Posted on 08 February 2024
Very happy indeed with all aspects - doctors, nurses, reception and practice manager and even the telephone. If you are having problems and make that clear, they will help and go the extra mile if necessary. We are both now getting old and our experience has been very good for quite some time, whether general health, heart, prostate or cancer. Admittedly you need a modicum of patience at times with the system, just like those themselves within the practice, but they are reliable and there when you need them. Just recently we were away in Scotland (a different country and health system!) and needed an urgent prescription - which got done efficiently, speedily and in a friendly and caring way, with follow up too. Definitely one of the best.
Visited February 2024
Lantern Surgery has not yet replied.
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Review titled Excellent physio triage and referral system
Rated 5 stars out of 5
by Robert Simeone - Posted on 23 June 2023
I was not confident when I contacted the surgery with a very bad back problem. However the fantastic reception/ phone staff alerted me to the new system the surgery have set up, where a highly qualified, professional and knowledgeable physiotherapist visits once a week to examine you and gives advice, medication and if required further physiotherapy within the NHS system. Marvellous set up thankyou to the whole team
Visited June 2023
Lantern Surgery has not yet replied.