Larkfield Surgery, Chaucer Way
Chaucer Way, George Holding Centre, Chaucer Way, Aylesford, Kent, ME20 6SSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very helpful doctor
Rated 4 stars out of 5
by Anonymous - Posted on 30 December 2024
So I left a poor review, which I stand by, about the booking system and somewhat rude receptionist, however I must say the doctor I saw was refreshingly caring. He actually listened without interrupting or cutting me short and came up with a treatment plan. So thank you for restoring my faith in GP’s.
Visited December 2024
Larkfield Surgery, Chaucer Way has not yet replied.
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Review titled Used to be good, awful now.
Rated 2 stars out of 5
by Anonymous - Posted on 30 December 2024
The online appointment system is appalling. Couldn’t go online early today and when I managed to at 9.20am they had closed the appointments so I called the surgery, initially I was pleased as the receptionist filled out the form for me while I was on the phone. I have 3 or 4 problems which I believe are all interlinked but after explaining some of them I was told quite rudely that she’d already put too much on the form as only one issue at a time is allowed. Surely it would be more time and cost effective to cover all a patient’s problems in one appointment, especially when they are likely connected. We know services are overstretched but with this attitude towards patients it’s no wonder. I’m very sorry that my health issues are inconvenient for the GP, I stupidly thought doctors wanted to make people better but evidently this isn’t the case. I’m currently awaiting a call upon which apparently I’m only allowed to give a 25% picture of my health issues. Awful system and a receptionist who made me feel guilty about needing a doctor, wow.
Visited December 2024
Larkfield Surgery, Chaucer Way has not yet replied.