Lawrence Hill Health Centre
Hassell Drive, Easton, Bristol, Avon, BS2 0ANContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Lawrence Hill Health Centre.
Reviews
-
Review titled Great staff
Rated 5 stars out of 5
by Michelle - Posted on 04 October 2024
Visited treatment room and the nurse was really well experienced , friendly and new how to make you feel at ease, I was treated with respect and kindness I have also visited the surgery with my grandson and the Dr we saw treated my grandson with respect and empathy
Visited October 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled excellent doctors
Rated 4 stars out of 5
by Anonymous - Posted on 15 October 2024
Even at 10am there was a half hour delay, but in the appointment the GP was attentive, proactive, clear and helpful. Very hard to get appointments of late, but the staff have always been excellent.
Visited October 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled Punctual service
Rated 5 stars out of 5
by Mr D Williams - Posted on 08 October 2024
I've been a patient at this clinic for over 70 years .This includes times when one doctor regularly was that good that as a patient you always had a long wait to see him. This time I was having result of recent blood test pleased with result and nurse obliged by giving me my flu jab. Very pleasant experience and prompt service
Visited October 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled Smooth process
Rated 5 stars out of 5
by Anonymous - Posted on 09 September 2024
Managed to book an appointment at this practice much quicker than at my previous one. Waiting time while at the practice was also short, and it wasn’t particularly busy. The GP I saw was very helpful and friendly
Visited September 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled needs a shape up
Rated 3 stars out of 5
by chris - Posted on 10 September 2024
The doctor I saw was brilliant, but the internet links she sent me to book my referral dont work. So I have to go through the whole referral thing again;(((
Visited September 2024
Review titled Lawrence Hill Health Centre
Replied on 17 September 2024
Hello Chris Sorry to hear the links for your referral don't work. If you can email us at lawrencehillhc@nhs.net with your full details I can arrange for these to be resent Freda Morgan Deputy Practice Manager
-
Review titled Caring
Rated 5 stars out of 5
by Steve - Posted on 13 September 2024
Don't often need to see a doctor but plesenlty supprised how quick I was seen and tests arranged especially with all the negatives the NHS get.
Visited September 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled Great help
Rated 5 stars out of 5
by Abdulqadir Abdalla - Posted on 22 September 2024
The care I received from [Doctor's name] was exceptional. They listened attentively to my concerns and provided personalized treatment that yielded positive results. The entire team at the clinic displayed a high level of professionalism and made me feel comfortable throughout my visit, I’m so happy. Thank you
Visited September 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled Great service
Rated 5 stars out of 5
by Habone Elabe - Posted on 04 October 2024
Everything I requested was done for me and the doctor was very good however we should be giving more time talking with the doctors instead of rushing
Visited September 2024
Lawrence Hill Health Centre has not yet replied.
-
Review titled Terrible
Rated 1 star out of 5
by Hollie Stanton - Posted on 16 September 2024
I explained to the doctor that I Had a letter from BUPA hospital telling me to go to my GP and ask them to refer me to an ear Nose and throat specialist. The doctor laughed at me and said that wasn’t going to happen. She then told me to go to the shop and buy a nasal spray for what I believe is a serious problem with my ear and jaw. She also rushed me and told me that I only had 10 minutes so if I wanted to talk about anything else, then I would have to make another appointment which I find extremely difficult, most of the time when I phone my GP at 8 o’clock in the morning it takes me over an hour to get through and by that time I start work at 9 to have to cut off the call it can take me weeks in order to get through and make an appointment. The surgery are overrun too busy and the doctors that I saw I don’t feel cared one bit about my problems.
Visited September 2024
Review titled Lawrence Hill Health Centre
Replied on 17 September 2024
Dear Hollie I am sorry to hear you were unhappy with your recent visit to our surgery. I can assure you our GPs do care about all our patients and do their best to recommend the most appropriate treatment for all problems. Like all GP surgeries, we are a busy practice, and there are sometimes long queues on the phones, however our friendly reception team are on hand to take routine GP enquiries by phone from 8am to 4pm every weekday, and the phone lines remain open for urgent enquiries until 6.30 pm. Our average phone waiting time this month is just under 8 minutes, although at peak busy times, this queue may be longer. You can also make a routine enquiry by filling in the form on our website here: https://www.lawrencehillhealthcentre.co.uk/appointments/ Freda Morgan Deputy Practice Manager
-
Review titled Well organised
Rated 5 stars out of 5
by Linda - Posted on 28 September 2024
Very helpfull nurse even sorted out about my support stocking and gave me a call back Thankyou
Visited September 2024
Lawrence Hill Health Centre has not yet replied.