Lawson Road Surgery
Lawson Road, Norwich, Norfolk, NR3 4LEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Physiotherapist
Rated 5 stars out of 5
by Anonymous - Posted on 03 February 2024
Just to say thank you. Having attended for a physiotherapy appointment I must say that the therapist was lovely, very kind and understanding. I went away with very comprehensive instructions and confidence in the future.
Visited February 2024
Review titled Lawson Road Surgery
Replied on 07 February 2024
Thank you for your comments, I will ensure they are passed on to the team. Practice Manager Lawson Road Surgery
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Review titled helpful information
Rated 5 stars out of 5
by Anonymous - Posted on 04 July 2023
I would like the thank reception for clarifying the prescription procedure due to the issues myself and my husband have had with Boots Lawson Road Surgery. I have changed pharmacies today and hope our prescriptions will be ready on time from now on.
Visited July 2023
Review titled Lawson Road Surgery
Replied on 06 July 2023
Thank you for your feedback which helps us to continually improve. We will pass on your feedback on to the Chemist whilst their process embeds. Lawson Road, Practice Manager
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Review titled Bad experience
Rated 1 star out of 5
by Marco Papale - Posted on 16 January 2023
20 days ago I got an appointment for today to have my annual health review. Yesterday I was contacted to move my appointment. From the afternoon it was moved to the morning. This morning they call me to move the appointment further to another day. I told them that any day in the afternoon would be fine (for work reasons I can't have other free mornings). Nothing to do, they can't give me any appointments for the afternoon, appointment cancelled. I am pretty disappointed about that, I lost a day of work unnecessarily and I will not be able to have my annual health review.
Visited January 2023
Review titled Lawson Road Surgery
Replied on 24 January 2023
Dear Mr Papale, please accept my apologises on the service you have received. I have sent an email to you giving you further information. Please contact the surgery to rebook you annual health check soon. Kind regards Julia Hallam, Practice Manager