Layton Medical Centre
200 Kingscote Drive, Blackpool, Lancashire, FY3 7ENContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Poor Service
Rated 1 star out of 5
by Anonymous - Posted on 05 November 2024
Does it occur to the reception staff that the patient doesn't want to discuss their personal health complaints with them? Surely they can use a bit of discretion when it's clearly needed. So, after the call I am left feeling humiliated and without an appointment because I didn't want to describe my symptoms to the receptionist. Maybe they should remember that they are in the business of helping people and that getting five minutes of a doctor's time shouldn't have to cost the patient their dignity.
Visited November 2024
Layton Medical Centre has not yet replied.
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Review titled Shambles
Rated 1 star out of 5
by Kate - Posted on 23 October 2024
Reception had checked me into the waiting area to be called for my appointment . After half an hour waiting, I complained to receptionist because I saw patients who arrived after me had gone in for their appointments. The nurse came out and said she had 2 patients booked with the same name. So why after seeing one, did she not call the same name again? The way she looked at me was demoralising and ignorant so I left.
Visited October 2024
Layton Medical Centre has not yet replied.
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Review titled Appalling- Avoid like a stinky plague
Rated 1 star out of 5
by Gitanjali Gordon - Posted on 02 October 2024
Extremely low standard of care. I called this morning seeking an appointment for an ongoing health issue, turns out the person answering the phone read out a disparaging remark written by a doctor about me. I am still unsure whether that was arrogance or inadvertent slip up! I feel humiliated, disappointed, annoyed and have lost faith in medical professionals, at least in this medical surgery. I am very unwell in general and this is not what I expected of these people.
Visited October 2024
Layton Medical Centre has not yet replied.
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Review titled Very poor
Rated 1 star out of 5
by Anonymous - Posted on 27 March 2023
Been on hold for 45mins still the same position I started witch is 6... mot moving at all phone never gets answered how are people ment to get emergency meds I noone wants to answer the phone ..!!! New receptionist needed I think cause this is rediculess
Visited March 2023
Layton Medical Centre has not yet replied.