Lea Wharf Medical
17 Bircherley Green, Hertford, SG14 1BNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Inhumane approach to a patient in pain
Rated 3 stars out of 5
by Anonymous - Posted on 24 July 2023
Have bacterial stomatitis, no NHS dentist available in Hertford. The doctor won't prescribe me anything, won't even see me, saying that I have to go to the dentist to get an antibiotic. I'm in pain, the infection has spread, and now have a problem with my heart too.
Visited June 2023
Review titled Lea Wharf Medical
Replied on 24 July 2023
I am sorry to hear you have experienced problems and are in pain. It sounds like you may need dental services as the GPs are not trained to treat dental problems and would not wish to delay your care by sending you to an appointment that may not be able to resolve your issues If you have ongoing symptoms then please do get in touch with us direct 01992550541 or via e consult https://www.wallacehousesurgery.co.uk/online-services/ If you struggle to find support for denta care please take a look at the following guidance: https://www.nhs.uk/nhs-services/urgent-and-emergency-care-services/when-to-use-111/ Thank you very much for your feedback. I do hope you are able to reassured and don't hesitate to contact us if you need further input.
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Review titled Good
Rated 4 stars out of 5
by Anonymous - Posted on 20 March 2024
Got a cancellation booking. Had a sprained / potential fractured foot doctor advised to got to an and e for a speedier x ray. Also about high blood pressure. Link sent so I can monitor this.
Visited May 2023
Review titled Lea Wharf Medical
Replied on 25 March 2024
Thank you for your feedback - i am very pleased you were able to get the advice and input you needed and wish you a speedy recovery from your injury. I am pleased you were able to make good use of a short notice cancellation. We can always fill a short notice cancellation and are very grateful when patient let us know they can not attend so we can offer this appointment to someone else.