Lechlade Medical Centre
Oak Street, Lechlade, Gloucestershire, GL7 3RYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled No patience for patients
Rated 1 star out of 5
by Anonymous - Posted on 19 March 2025
Today I have taken a day's holiday. A family member needed a dressing changed on her leg, a 10 min job for a practice nurse. We had to travel to Cirencester. If I had not taken the day of my sister in law would gave had to book a taxi! She can not afford to pay taxi fares especially not to Cirencester. Where is the sense in this ridiculous predicament. Where are the nurses and more to the point where is the common sense.
Visited March 2025
Lechlade Medical Centre has not yet replied.
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Review titled Never Get an Appointment
Rated 1 star out of 5
by Anonymous - Posted on 10 June 2024
I have been a part of Lechlade since I was 5 years old but it’s so hard to get an appointment at all you have to wait 2/3 weeks. Same day if you call up early just doesn’t exist any more. the receptionists are so rude and so unhelpful. This new system just doesn’t work for anyone apart from the receptionists it feels like. Please improve!
Visited June 2024
Lechlade Medical Centre has not yet replied.
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Review titled V poor Service
Rated 1 star out of 5
by Fred W - Posted on 09 May 2024
After 7 years with Lechlade Surgery I made an appointment for an Appointment yesterday the 8th to see a Doctor, until now I have only seen a Nurse. I arrived for my 9am Appointment to be told at ten past the Doctor was at the Park Surgery?? so I was asked to make another Appointment for 10.30am same day by the very helpful assistant. I returned for the 10.30 Appointment and was seen by a very unapologetic for her mistake Locum, yes she was friendly but an apology would have been nice something I think she could learn. All my contacts with the Surgery over 7 years have been over the phone assessments, (never have I seen a Doctor) so this was my first Face to Face and it was not very professional. As far as my Appointments with the Nurses I have never had a problem at all they always give an apology if they see me slightly late, but they also know where they are working each day?? and are generally on time. Not Very impressed with the Service given by yesterday's Locum after eventually attending my Appointment. An apology was all that was needed in my case for her mistake.
Visited May 2024
Lechlade Medical Centre has not yet replied.
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Review titled Appalling administration
Rated 1 star out of 5
by Christopher Webb - Posted on 21 February 2024
Have tried 3 times to call and (13.15) today and voice message says closed going onto hours of opening inspite of it being the above time on Wednesday. The on line service is rejecting my name and password.
Visited February 2024
Lechlade Medical Centre has not yet replied.