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Leeds City Medical Practice

Parkside Surgery - Branch, Parkside Health Centre, 1St Floor, 311 Dewsbury Road, Leeds, West Yorkshire, LS11 5LQ

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Reviews

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  1. Review titled Long wait

    Rated 3 stars out of 5

    by Christine - Posted on 08 June 2024

    Went for a cortisone injection in knee.doctor was good unfortunately I had to wait 6 weeks to get an appointment at parkside could have gone in 5 weeks if I had gone to Beeston practice.i asked about cream as the stronger cream I got for my knee they couldn't get any more so gave me a small tube which i just used at night bur they stopped that when i asked doctor said NHS won't provide it so I couldnt get anymore.also I joined the practice website but can't order my own medication instead I have to go to chemist 1 week before to order it then go back to collect it why can't I just order it myself then collect it was much easier before.i wiuld like to know why i cant get any stronger cream anymore

    Visited June 2024

    Report as unsuitable

    Review titled Leeds City Medical Practice

    Replied on 10 June 2024

    Good morning, Christine, Thank you for your review. I am sorry for your wait. Only certain GPs administer the steroid injections and this can, unfortunately, impact when and where. It is also worth noting that there will usually need to be a 3 month period between steroid injections. With regards to ordering your medication, please do get in touch with us at the practice so that one of our helpful team can look in to this for you; you should be able to order via your App or through the Practice website using the 'contact us online', 'admin query' option. However, this option is only available for medications on repeat. Best wishes, Jenny - Operations Manager

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