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Lees Medical Practice

Athens Way, Lees, Oldham, Lancashire, OL4 3BP

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Lees Medical Practice.


Reviews

Displaying 1 to 10 of 23

  1. Review titled Fantastic Doctor

    Rated 5 stars out of 5

    by Steve Kelly - Posted on 07 October 2024

    Initially to find out you can no longer phone for a consultation but instead fill out a form this was a little off putting but from sending the form off to getting a call for an appointment was around an hour. The Doctor was brilliant with me and took her time with me.

    Visited October 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  2. Review titled I felt listened to.

    Rated 4 stars out of 5

    by Helen - Posted on 30 September 2024

    I had an appointment today to see a Dr. The lady I saw was very attentive, thorough and kind. Even though I was worried about taking up too much of her time, nothing seemed to be too much trouble.

    Visited September 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  3. Review titled Very Helpful

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 September 2024

    Very helpful. Good examination. Helpful interim diagnosis. Quick. Appointment on time. All issues explained clearly.

    Visited September 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  4. Review titled New Appointment System

    Rated 2 stars out of 5

    by Bev - Posted on 12 September 2024

    Using the link provided today. Trying to get an appointment for my 13yr old grand daughter. Been told the triage link opens at 7am. Tried and tried and all I get is a message saying that all available appointments for today are gone. How when they haven't even been triaged as surgery not even open until 8am?

    Visited September 2024

    Report as unsuitable

    Review titled Lees Medical Practice

    Replied on 12 September 2024

    Dear Bev, Thank you for your feedback regarding the new triage service. The triage form does not open until 08:00 Monday to Friday. Kind regards, Admin Team

    Report as unsuitable


  5. Review titled Out of touch, unhelpful, stress inducing

    Rated 1 star out of 5

    by Simon Wood - Posted on 24 September 2024

    Left in pain for 3 weeks Promised call backs that don’t happen Unhelpful Dr with no empathy who refuses to listen Forced online to make requests which doesn’t suit and fundamentally doesn’t work When you do get a reply it’s out of touch, I was referred to physio for urgent pain relief, I’ve been registered with NHS physio for 2 years. Then when I chased this up the new online forms were full for the day! (Seriously?) This service is impersonable, robotic and at some speed becoming less efficient than it already is We (your customers) need support from a sector that we pay good money towards. All we are getting is being crudely left in pain in a tsunami of online red tape and lack of care and due diligence.

    Visited September 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  6. Review titled Excellent Service

    Rated 5 stars out of 5

    by Robert Renshaw - Posted on 16 August 2024

    Prompt response to my request submission. Appointment on time with thorough consultation. Polite and unhurried. A really good experience. Thank you.

    Visited August 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  7. Review titled No response to request for appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 08 August 2024

    I struggled to find the right place to request an appointment online, so rang the surgery - a helpful person directed me to the right place. I filled out the form on Friday 2nd August, requesting an appointment. Today is Thursday 8th August and I still haven’t heard back from anyone - to either offer an appointment or any advice.

    Visited August 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  8. Review titled Absolutely amazing service

    Rated 5 stars out of 5

    by Chris Sullivan - Posted on 12 July 2024

    This is a geat service. I have had a spoke in my blood pressure and I was contacted on the day. Spoke to a Doctor and much better than waiting hours on a phone call to say we can’t do much

    Visited July 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  9. Review titled Terrible

    Rated 1 star out of 5

    by Karen Joyce - Posted on 21 July 2024

    Absolutely impossible to get an appointment with this new system. I was offered 1 appointment but it was whilst I was at work. Receptionist told me to ring 111. Was told no other appointments where available. Just not good enough. Was asked by the Pharmacist to make an appointment for a medication review, 3 times I phoned the surgery to be told hd would phone me back...still waiting 3 week later. I have now changed to a different practice

    Visited July 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.


  10. Review titled Karen practice nurse

    Rated 5 stars out of 5

    by Malcolm Gregory - Posted on 18 April 2024

    2nd time seen Karen found I had af last time this time only medical practitioner to try and resolve my dizziness showing her my blood pressure results took them into a doctor she is really trying to sort it out for me thanks Karen

    Visited April 2024

    Report as unsuitable

    Lees Medical Practice has not yet replied.