Lees Medical Practice
Athens Way, Lees, Oldham, Lancashire, OL4 3BPContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled I felt listened to.
Rated 4 stars out of 5
by Helen - Posted on 30 September 2024
I had an appointment today to see a Dr. The lady I saw was very attentive, thorough and kind. Even though I was worried about taking up too much of her time, nothing seemed to be too much trouble.
Visited September 2024
Lees Medical Practice has not yet replied.
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Review titled Very Helpful
Rated 5 stars out of 5
by Anonymous - Posted on 25 September 2024
Very helpful. Good examination. Helpful interim diagnosis. Quick. Appointment on time. All issues explained clearly.
Visited September 2024
Lees Medical Practice has not yet replied.
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Review titled New Appointment System
Rated 2 stars out of 5
by Bev - Posted on 12 September 2024
Using the link provided today. Trying to get an appointment for my 13yr old grand daughter. Been told the triage link opens at 7am. Tried and tried and all I get is a message saying that all available appointments for today are gone. How when they haven't even been triaged as surgery not even open until 8am?
Visited September 2024
Review titled Lees Medical Practice
Replied on 12 September 2024
Dear Bev, Thank you for your feedback regarding the new triage service. The triage form does not open until 08:00 Monday to Friday. Kind regards, Admin Team
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Review titled Out of touch, unhelpful, stress inducing
Rated 1 star out of 5
by Simon Wood - Posted on 24 September 2024
Left in pain for 3 weeks Promised call backs that don’t happen Unhelpful Dr with no empathy who refuses to listen Forced online to make requests which doesn’t suit and fundamentally doesn’t work When you do get a reply it’s out of touch, I was referred to physio for urgent pain relief, I’ve been registered with NHS physio for 2 years. Then when I chased this up the new online forms were full for the day! (Seriously?) This service is impersonable, robotic and at some speed becoming less efficient than it already is We (your customers) need support from a sector that we pay good money towards. All we are getting is being crudely left in pain in a tsunami of online red tape and lack of care and due diligence.
Visited September 2024
Lees Medical Practice has not yet replied.
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Review titled Excellent Service
Rated 5 stars out of 5
by Robert Renshaw - Posted on 16 August 2024
Prompt response to my request submission. Appointment on time with thorough consultation. Polite and unhurried. A really good experience. Thank you.
Visited August 2024
Lees Medical Practice has not yet replied.
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Review titled No response to request for appointment
Rated 2 stars out of 5
by Anonymous - Posted on 08 August 2024
I struggled to find the right place to request an appointment online, so rang the surgery - a helpful person directed me to the right place. I filled out the form on Friday 2nd August, requesting an appointment. Today is Thursday 8th August and I still haven’t heard back from anyone - to either offer an appointment or any advice.
Visited August 2024
Lees Medical Practice has not yet replied.
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Review titled Absolutely amazing service
Rated 5 stars out of 5
by Chris Sullivan - Posted on 12 July 2024
This is a geat service. I have had a spoke in my blood pressure and I was contacted on the day. Spoke to a Doctor and much better than waiting hours on a phone call to say we can’t do much
Visited July 2024
Lees Medical Practice has not yet replied.
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Review titled Terrible
Rated 1 star out of 5
by Karen Joyce - Posted on 21 July 2024
Absolutely impossible to get an appointment with this new system. I was offered 1 appointment but it was whilst I was at work. Receptionist told me to ring 111. Was told no other appointments where available. Just not good enough. Was asked by the Pharmacist to make an appointment for a medication review, 3 times I phoned the surgery to be told hd would phone me back...still waiting 3 week later. I have now changed to a different practice
Visited July 2024
Lees Medical Practice has not yet replied.
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Review titled Karen practice nurse
Rated 5 stars out of 5
by Malcolm Gregory - Posted on 18 April 2024
2nd time seen Karen found I had af last time this time only medical practitioner to try and resolve my dizziness showing her my blood pressure results took them into a doctor she is really trying to sort it out for me thanks Karen
Visited April 2024
Lees Medical Practice has not yet replied.
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Review titled Positive experience with Practice Nurse
Rated 5 stars out of 5
by Jenny - Posted on 30 April 2024
I have met my nurse twice now in the surgery. The first time was for my pill check. I explained to my nurse by current history of my Mum having breast cancer and she talked me through different options of pills for me to consider. The nurse then booked me an appointment for the next week with a GP to discuss this further. She listened to me, didn’t rush me and made me feel comfortable. I have had another appointment with her since on the 30th April at lees medical practice for a smear test. This was the best experience I have had with this sort of appointment and she was gentle and quick. I felt happy and comfortable with her being my nurse. I hope to continue to have any further appointments I need with this nurse. Thanks so much for a positive experience even at a smear test!
Visited April 2024
Lees Medical Practice has not yet replied.