Leicester Tce Healthcare Ctr
7-8 Leicester Terrace, Northampton, Northamptonshire, NN2 6ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled confused
Rated 2 stars out of 5
by Anonymous - Posted on 23 January 2023
itried to book a review for my wife, to have a review of her medication as instructed via her medication prescription. i was allocated a date of 16/02/23.i was also informed that it would be via a phone call. surely this must be incorrect, how can a review via the phone be the way to review her medicine
Visited January 2023
Review titled Leicester Tce Healthcare Ctr
Replied on 16 February 2023
Thank you for posting your comment. Many of our medication reviews can be carried out over the phone. All reviews are dependent on which medications are being reviewed. If your wife would prefer a face to face review then please request this when you next call and we will do our best to accommodate this. Kind regards Sam Hamilton Assistant Practice Manager
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Review titled Very bad practice and arrogant receptionists
Rated 1 star out of 5
by Anonymous - Posted on 26 October 2022
Had bizzare experience with this practice, it is impossible to book an appointment with them, they just don't accept seeing you. I have tried to book an appointment for several years and never had one. They only do "same day appointments" since covid, and don't book in advance. And apparently my condition is not serious enough for a same day appointment so it's impossible to see a GP. I had to go private to get treatment as I was feeling very poorly (diagnosed with secondary hypogonadism), spent thousands of pounds. Private doctor that examined me and prescribed medicine tried contacting my surgery to arrange once-twice per year blood tests, GP surgery hung up on him several times. He wrote a letter which was obviously ignored too. I am trying for about a year to get a GP appointment to discuss the outcome of my private doctors visit and further treatment and it's impossible to book an appointment, receptionists just say no and hang up. I now have ear infection for almost 2 months that does not go away, I am trying to get an appointment and they wont book me in either, they are saying that since I do not have fever it is not urgent enough, told me to speak to Livi Dr multiple times, I spoke to Livi GP twice, both times was told to book a physical exam, Livi GP assured that they leave notes for my GP practice to see, called up to book a GP visit, receptionists keep saying its not urgent enough??? Absolutely bizzare
Visited October 2022
Review titled Leicester Tce Healthcare Ctr
Replied on 11 November 2022
Thank you for posting your comment. We are sorry to hear that you have been unable to get an appointment for several years. If you can make yourself known I would be happy to investigate all the problems you have identified. Sam Hamilton Assistant Practice Manager