Leiston Surgery
Main Street, Leiston, Suffolk, IP16 4ESContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Vaccination clinic against covid and flu
Rated 5 stars out of 5
by Barbara - Posted on 05 October 2024
Brilliant stewards in car park showing us the one way system in amd out. I received 2 jabs in left and right arms. Highly efficient nurses at entrance taking names and DOBs.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2024
Every aspect of the flu/covid vaccinations from car parking to having the jabs was very efficient and all the staff from car park attendants to doctors were all very pleasant. What a great team effort!
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Covid/'flu jab session
Rated 5 stars out of 5
by Bryan Lunn and Sue Lunn - Posted on 07 October 2024
Excellently organised 'flu and covid jab session on Saturday 6th of October. Thanks to all the staff who gave up their Saturday for us all; particularly the most cheerful car park attendant (lady doctor) we've ever met ! Well done Leiston Surgery, we're grateful to you all.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Flu jab at Leiston surgery
Rated 4 stars out of 5
by Cheryl Allen - Posted on 10 October 2024
Holding the clinic on a Saturday made it easier for patients to attend. Well organised and efficiently carried out. Staff were pleasant and extremely competent.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Simon austin - Posted on 19 October 2024
Attended for my vaccines this morning. Once again the organisation was fantastic as usual all staff friendly and pleasant.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Very efficient service
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2024
Yesterday I had my flu and Covid vaccinations very efficiently at Leiston surgery. I have had really good treatment for injury and illness in the last twelve months.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Mass vaccination
Rated 5 stars out of 5
by Anonymous - Posted on 06 October 2024
The appointment was made well in advance and come the actual day - a system of easy parking had been devised - with many people to help out . The injections were quick but not hurried with time to ask questions with many practioners delivering the service . It took from start to finish for 2 of us 20 minutes including parking and leaving . Well done Leiston Practice .
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2024
I attended a Saturday morning flu clinic that was very impressive in it's efficiency and attention to detail. I particularly appreciate that it was on a Saturday so that I didn't have to take time off work.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Flu/COVID jabs
Rated 5 stars out of 5
by Tim Rodwell - Posted on 19 October 2024
How lucky am I (we) to be part of the Leiston Surgery? Taking part in today's preventative jab project was a totally painless operation, if you'll excuse the puns. I can't thank staff and volunteers enough.
Visited October 2024
Leiston Surgery has not yet replied.
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Review titled Problematic receptionist
Rated 1 star out of 5
by Anonymous - Posted on 03 September 2024
It is very hard on to actually call and ask for help and I do so at the last resort. So when I do call for help I do not expect to be told that I can't see a doctor because I didn't get advice from the chemist first. I have a lot of ongoing medical conditions that make things complicated and I suffer with bad mental health, which makes calling extremely hard. I suffered for a week with a rash covering both of my arms, that extremely painful and was told no on my request for a doctor. I had to argue with reception before finally being allowed an appointment to see nurse. Still not what I requested considering this isn't just a simple rash from hay-fever or something like that. This has put me in a very difficult position as I am not likely to call for help in the future and there is no other doctors surgery I can get too.
Visited September 2024
Review titled Leiston Surgery
Replied on 11 September 2024
Dear Patient - Thank you for raising your concerns regarding the care you received at Leiston Surgery. It is important to us that our care is of a very high standard. We are sorry for any distress caused to you by your experience with the Leiston Surgery. Thank you for taking the time to raise your concerns. I hope this reassures you that we have taken your comments seriously and would like to investigate the circumstances. If you would like to meet to discuss or have any questions we would be happy to meet with you. I can be contacted on 01728 830526.