Lensfield Medical Practice
48 Lensfield Road, Cambridge, Cambridgeshire, CB2 1EHContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled recent experiences
Rated 5 stars out of 5
by Mal Schofield - Posted on 27 September 2024
The issue is reception. A request for a routine wound dressing was only possible if I went to an alternative. "no available appointments for 3 weeks". Then after persistence, "a cancelation in 3 days time" Understanding patients and their needs, includes receptionists Happy to come along to a training session and explain better. Thank you.
Visited September 2024
Lensfield Medical Practice has not yet replied.
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Review titled fast treatment
Rated 5 stars out of 5
by ummay - Posted on 11 July 2024
I am very satisfied with their service. Last month I burned myself, went to the reception and the receptionist was very c o operative , she helped me to book an appointment and when I booked the appointment mentioning my condition, the doctor called me within an hr and treated me the very same day, with an effective treatment, she was an experienced doctor. I really appreciate their service, would one of the best GPs in the UK
Visited June 2024
Lensfield Medical Practice has not yet replied.
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Review titled Efficient care
Rated 5 stars out of 5
by Anonymous - Posted on 04 April 2024
As a woman with a chronic illness, I have frequently faced dismissal and minimisation from GPs - and many of them, with each appointment involving another doctor I have to appeal to. Since moving to Lensfield, I have seen the same GP every time, except when needing an urgent appointment. The time between triage and appointment is reasonable. I've been listened to and had my symptoms taken seriously. I've received the necessary referral to begin treatment to manage my health. This should not be so unusual, but because it truly is, it is remarkable that Lensfield is managing it. They set a standard for other practices. Thank you, sincerely.
Visited November 2023
Lensfield Medical Practice has not yet replied.
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Review titled Superb practice - great patient care
Rated 5 stars out of 5
by Anonymous - Posted on 14 October 2023
I have been at this practice for a number of years and found it to be a superb surgery, which I regularly recommend to people. There is a clear focus on patient care. While all services are obviously stressed right now, I feel this practice doesn't sacrifice patient care. Requests for appointments are triaged by GPs and appointments provided when needed. There are a range of other staff - social prescribers, clinical pharmacists who provide additional support to patients. Even throughout the pandemic this surgery took great care of its patients. I think practices like Lensfield are rare these days and they set the example of what good primary care looks like.
Visited September 2023
Lensfield Medical Practice has not yet replied.