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Leylands Lane Medical Practice

81 Leylands Lane, Heaton, Bradford, BD9 5PZ

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Leylands Lane Medical Practice.


Reviews

Displaying 1 to 10 of 25

  1. Review titled terrible service

    by Anonymous - Posted on 03 January 2025

    I called the surgery roughly 2 weeks ago as my regular medication of vagifem single use hrt medication was not delivered as they sent me a doset with 2 applicators to use for 24 tablets to be taken 2x weekly. I rang the surgery to let them know the receptionist said that she would send a request for the medication i should have. I spoke to the pharmacist and they said they would speak to to the doctors. I rang the doctors and did not get ver far, the girl who deals with medication who is not clinically trained said the message i got by text which said that vagifem is not used by nhs as it is to expensive, I said this is not true as this is the medication i have been given from the beginning as i am diabetic and at risk of yeast infections that's why i have the disposable sinle use ones, the girl said that i would have to wait until next week for an appointment, i said i don't want an appointment i want my medication as i have none left, i am supposed to take them 2x a week, and i have nothing, as asked to speak to a supervisor and she put me on hold and said a doctor had walked past and said the ones i had been sent were temporary ones, this is a lie as they have done the same before, if they were temporary i would have been notified, i have not been, so i asked to speak to a supervisor and she said she is busy so i said that is convienient. So i am been left with no medication and no chance of getting any. Someone should get me my medication, someone should be available. I will also be getting in touch with cqc which is the doctors governing body. I am not happy as this is leaving me open to a possible infection and other complications, i would not recommend this service to anyone, in an emergency like this i should be able to speak to a trained clinician regarding this matter, as should anyone else.

    Visited January 2025

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  2. Review titled Supportive Doctor

    Rated 4 stars out of 5

    by Asfa Mirza - Posted on 10 January 2025

    Doctor was extremely supportive and empathetic to my situation. He explained the situation well, next steps and support I can access. Really appreciate his time and support.

    Visited January 2025

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  3. Review titled Really good practice

    Rated 5 stars out of 5

    by Sadia - Posted on 05 December 2024

    My daughter was seen to and the doctor was very thorough, polite and caring. He explained how to use the medication and for how long. Asked me if I had any questions.

    Visited December 2024

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  4. Review titled Thank you

    Rated 4 stars out of 5

    by Anonymous - Posted on 20 December 2024

    Great advice are d severe anxiety, no judgement and listened to my concerns. Gave various coping mechanisms and understood my views around medication at this point. Felt very supported.

    Visited December 2024

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  5. Review titled Excellent GP practice

    Rated 5 stars out of 5

    by Gary Hoyland - Posted on 29 November 2024

    I have become unwell recently and have been in contact with 3 different GP’s. I would say that the staff go above and beyond, I feel that communication has been excellent. Very tentative ensuring they deal with referrals quickly and sufficiently. gos have shown concern when I needed support due to serious health issue and kept me up to date and contacted me direct to ensure I was safe and well. I had a concern on 29/11/29 and GP contacted me, gave me an emergency appointment, spoke to my specialist haemo service and carried out necessary Checks and tests within 45minutes of me calling the practice. I have felt safe in the hands of the practice. collectively all staff have all given me confidence in the surgery. Thank you

    Visited November 2024

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  6. Review titled Great experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 25 October 2024

    Needed appointment for my unwel child and Dr kindly agreed to see him even when it was almost closing time. The doctor checked thoroughly and reassured. A great experience.

    Visited October 2024

    Report as unsuitable

    Leylands Lane Medical Practice has not yet replied.


  7. Review titled Good

    Rated 5 stars out of 5

    by Shaz Kaur - Posted on 03 October 2024

    After speaking to the receptionist about my health query’s and results, the call back from the doctor was very prompt and I was seen the same day. The care and advice given by the doctor whom I’d spoken to was very helpful and re assuring.

    Visited October 2024

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    Leylands Lane Medical Practice has not yet replied.


  8. Review titled Excellent doctor

    Rated 5 stars out of 5

    by Ali - Posted on 05 October 2024

    Have been suffering with some health issues, was seen by two doctors. I was very impressed by their keen listening and swift resolve of my health issues. Doctor invited me back to review progress. Excellent, an example to practice should be run. Thank you.

    Visited September 2024

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    Leylands Lane Medical Practice has not yet replied.


  9. Review titled Very helpful and assertive

    Rated 4 stars out of 5

    by Allah ahmed - Posted on 08 August 2024

    Went into appointment Welcomed and greeted On time Very efficient Listened to my issues and responded effectively

    Visited August 2024

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    Leylands Lane Medical Practice has not yet replied.


  10. Review titled Great practice

    Rated 5 stars out of 5

    by Rani - Posted on 29 August 2024

    Experience of care is excellent but they need to change the appointment system to what it was before covid. It's extremely difficult for working people who are unable to take time out to call for an appointment. In general the walk in was much better as there are many people who preferences this.

    Visited August 2024

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    Leylands Lane Medical Practice has not yet replied.