Library House Surgery
Avondale Road, Chorley, Lancashire, PR7 2ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Fast service.
Rated 5 stars out of 5
by Cllr. John McAndrew - Posted on 11 March 2024
I phoned the surgery to ask for an appointment due to pain in an ear and loss of hearing. I didn't think it was an emergency but when I spoke to someone in Reception, after seeking advice from a medical colleague, I was given a same-day appointment with an Advanced Nurse Practitioner. Excellent service. The 'phone back', facility is a great improvement.
Visited March 2024
Library House Surgery has not yet replied.
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Review titled Formally excellent
Rated 3 stars out of 5
by Anonymous - Posted on 10 October 2023
All staff encountered have been unfailingly pleasant and helpful and until yesterday, the overall service has been mainly smooth and quick. Suddenly, the site is inaccessible and my login details unrecognised. The courtesy of a simple email to patients, explaining the new procedure and how to uodate details, as well as someone to answer the 'phone, would be appreciated. At 2.30 p.m. on Tuesday, there is the dismissive announcement that the line is closed and an instruction to ring 111 which, in many cases would be highly inappropriate. It's bad enough not being able to make appointments or speak to a doctor, without being blocked from the site all together.
Visited October 2023
Library House Surgery has not yet replied.