Limefield Surgery
293-295 Preston New Road, Blackburn, Lancashire, BB2 6PLContact details and opening times
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Reviews
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Review titled Poor service
Rated 1 star out of 5
by Gillian Simpson - Posted on 17 September 2024
Yesterday I had cause to take my sister to an appointment, unfortunately she had just come out of hospital having had an operation in Turkey. We travelled home and wanted to see doctor to address the medication she had been given, from which she was having unpleasant side effects. We were slightly delayed due to both her symptoms and the school traffic arriving 9 minutes late. The doctor refused to see her. There was no one in the waiting room. I explained regarding the traffic and one of the 3 ladies who were in the reception area replied “you need to take the school traffic into consideration, I have to everyday I come into work”. This did not improve the situation at all. I actually thought her attitude was abysmal. And perhaps a warning should be given to patients booking appointments re the school traffic because if you are delayed they won’t see you. I requested an appointment today from the receptionist who said you can’t make an appointment here you have to ring up. Unbelievable really I am standing here with my 68 year old sister feeling extremely poorly you won’t see her and you won’t make an appointment for her for the following day. This surgery used to be an excellent practice, it has been declining over the last few years. It has previously been in special measures if it’s not back in them then it certainly should be. I am appalled by their lack of care. I would not recommend this practice and have today contacted 111 who will endeavour to make an appointment for her to speak to someone. What again was concerning they didn’t appear to be surprised by this in anyway.
Visited September 2024
Review titled Limefield Surgery
Replied on 25 September 2024
I'm sorry to hear of your recent concerns. I have met with you in person since this review but wish to acknowledge your concerns on this platform. You have my email if you wish to discuss anything further. Kind regards, Jessica Houghton.
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Review titled Terrible practise
Rated 1 star out of 5
by Carina Smith - Posted on 11 January 2024
Had so many problems with this practise and had so many run ins with the doctor. Since then I've received a number of prescriptions for my pain and skin peeling off from the hospital yet the doctor has printed paper prescriptions knowing I can't leave my home to get them. Upon ringing to explain this I'm told I still have to collect so I'm now left without them until at least next week when I can get a taxi
Visited January 2024
Limefield Surgery has not yet replied.