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Lindfield Medical Centre

57 High Street, Lindfield, Haywards Heath, West Sussex, RH16 2HX

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Patient ratings and reviews

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Reviews

Displaying 1 to 6 of 6

  1. Review titled Very hard to get an appointment

    Rated 2 stars out of 5

    by Anonymous - Posted on 04 April 2024

    Having been texted by the surgery to make an appointment I rang and was told by the receptionist there were no appointments for April but I could ring again in a week and I might get one in May, I understand the Doctors might not be worried about my newly diagnosed condition after a scan but I am, but what can I do, absolutely nothing. This medical centre used to be fantastic in the past but now hardly anyone you talk to is happy with it, very sad. In the Daily Telegraph today it said that only 7.7% have to wait over a month, well, what a pity it turns out to be us.

    Visited April 2024

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    Lindfield Medical Centre has not yet replied.


  2. Review titled Outrageous

    Rated 1 star out of 5

    by Anonymous - Posted on 04 December 2023

    Beware. I am suffering from Covid 19. I had a positive test on 5 days ago. Have been very unwell and unsafe under Lindfield Surgery. I phoned Lindfield to be able to speak to a doctor about my condition because I have underlying asthma and often have chest infections and am 65 years old. None of the receptionists have put me through to a doctor in 5 days. They do not appear to care. I asked for anti virals knowing that my condition could become serious. Apparently only given to people who have cancer etc. I got worse had to phone 111 due to heart palpitations, an ambulance came around and tried to help. They were first class. The surgery keeps telling me to go to A and E Guess what I am too ill to drive and I live in the sticks. I have even done e consult but still I am being ignored, no doctors call. I have been told the doctors only work part time , there are not many doctors. Does anyone actually care to find more doctors. Can't the doctors work more hours than part time, to save patients suffering unnecessarily. To top it all off, I now have yellow pus after coughing alongside Covid , but I'm not even worth a telephone call for a prescription for antibiotics. I feel sorry for all the vulnerable people who are not being prioritized. Old people, babies, people with Covid, heart problems and cancer

    Visited November 2023

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    Lindfield Medical Centre has not yet replied.


  3. Review titled Fast, efficient and kind

    Rated 5 stars out of 5

    by Simon Gankerseer - Posted on 24 October 2023

    I contacted the surgery by econsult and was offered a face to face appointment within 2 hours. I know how hard you are working to achieve this, thank you.

    Visited October 2023

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    Lindfield Medical Centre has not yet replied.


  4. Review titled Can’t get an appointment

    Rated 1 star out of 5

    by Anonymous - Posted on 22 August 2023

    It has become almost impossible to get an appointment at this surgery and this feels like a real declining community service.

    Visited August 2023

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    Lindfield Medical Centre has not yet replied.


  5. Review titled Politeness of all in the practice

    Rated 5 stars out of 5

    by Duncan Reeves - Posted on 12 April 2023

    I have been a patient in the care of this practice for over 5 years. I have only ever had unfailing courtesy from the reception staff and the care of nurses and doctors has, at all times, been exemplary.

    Visited April 2023

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    Lindfield Medical Centre has not yet replied.


  6. Review titled Rude Reception Staff

    Rated 1 star out of 5

    by Anonymous - Posted on 28 October 2022

    We booked an appointment over the phone for one of our children on a particular date in October. When we arrived for the appointment (with children in tow) reception staff informed us that it was this actually booked for this date in November. Regardless of whether this mix-up was their fault or ours, the member of staff was simply impolite and downright rude. They could not have cared less and simply wanted us out of the surgery. Unfortunately, after 3 years of living in Lindfield, this was not a suprise, and reflects the vast majority of conversations I've had with reception staff at this surgery.

    Visited October 2022

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    Lindfield Medical Centre has not yet replied.