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Lingfield Surgery

East Grinstead Road, Lingfield, Surrey, RH7 6ER

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 21 to 22 of 22

  1. Review titled Awful

    Rated 1 star out of 5

    by Anonymous - Posted on 20 February 2023

    If I ever did get the chance to get through on the hold line I would finally get down and I would hear the reception team answer the phones and then hang up this would happen multiple times. So I would never actually get through. And even when I did get though never ever where there any appointments actually available. It’s awful how hard it is to get a doctors appointment even if there is lack of DRs maybe explain that rather than hanging up or come up with ways around it or book more in the future or expand the surgery for the expanding village. You simply cannot keep up and too many people and the hospital are suffering because of it.

    Visited October 2022

    Report as unsuitable

    Review titled Lingfield Surgery

    Replied on 21 February 2023

    This is a duplicated comment that the practice has already responded to today. Wendy Maguire Practice Manager

    Report as unsuitable

  2. Review titled Poor contact

    Rated 2 stars out of 5

    by Bri - Posted on 12 September 2022

    Received an appointment face to face to review medication and repressive Then text from practice today telephone appointment. Started phoning at 1746 at 1830 still no contact and practice states closes at 1830 Less than impressed, do I attend or wait for a call Have always been very happy with communication but this is appalling

    Visited September 2022

    Report as unsuitable

    Review titled Lingfield Surgery

    Replied on 22 September 2022

    Dear patient, I am very sorry that you had a poor experience of our appointment system and booking service. To investigate this fully I would be grateful if you would contact the surgery and provide the Operations Manager with more detail which would include your full name so that we can find out why you had such an issue getting through to the practice on the telephone. Kind Regards Wendy Maguire, Practice Manager

    Report as unsuitable

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