Lister Medical Centre
Lister House Health Centre, Abercrombie Way, Harlow, Essex, CM18 6YJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Unaccessible practice
Rated 1 star out of 5
by Lorraine Lowe - Posted on 09 July 2024
I have tried to book an appointment at 5pm . Told to call back at 8am in the morning as they cannot make the appointment at this time in the day. I have tried to access the online form at 5.05pm and told it is not accessible. So what am I suppose to do. The lines at 8 in the morning are too busy and are surely for urgent appointments. Terrible, terrible surgery not in the patience Interest. I have been with this surgery for years and have never know it to be so bad.
Visited July 2024
Lister Medical Centre has not yet replied.
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Review titled Very prompt
Rated 5 stars out of 5
by Rennie Cole - Posted on 12 July 2024
I used the online service for the first time and found it very easy to follow (I do usually struggle with technology) I needed to check my appointment time so I left my phone number Someone from Lister House rang me within 10 minutes She confirmed my appointment time and followed it up with an email I was very impressed with the service!
Visited July 2024
Lister Medical Centre has not yet replied.
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Review titled A lovely GP practice and staff are friendly and helpful
Rated 5 stars out of 5
by samuel chudley - Posted on 07 June 2024
I was unwell with chest infection and the medical staff were brilliant...and I had a bad rash on antibiotics and upset stomach on antibiotics...the staff have helped so I can have time to fully recover.
Visited June 2024
Lister Medical Centre has not yet replied.
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Review titled Cannot fault the practice
Rated 5 stars out of 5
by Grant - Posted on 14 May 2024
Dealt with very professionally as always feel like they’ve got my best interest at heart Received the phone call as I was promised felt that I could say anything I needed to a very professional and friendly practice
Visited May 2024
Lister Medical Centre has not yet replied.
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Review titled Very caring staff.
Rated 4 stars out of 5
by Anonymous - Posted on 07 June 2024
Recently had blood tests at Lister house. Nothing unusual but, this time I bled a lot as I was leaving the practice. The 3 members of staff that helped me was kindness it self. They certainly went the extra mile. Thank you.
Visited May 2024
Lister Medical Centre has not yet replied.
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Review titled Terrible First Impression
by Andy Fraser - Posted on 23 May 2024
Just rang up as a new patient hoping to get an assessment and a clean for my partner and I Receptionist couldn't be more unhelpful Told me I couldn't "just book an appointment" I would have to wait. She said then that systems were down and she couldn't help me ... I think I'll try somewhere else
Visited May 2024
Lister Medical Centre has not yet replied.
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Review titled HRT Specialist
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
I saw the HRT specialist today and found her to be really kind and helpful. She listened to me and it was the 1st time that I actually felt someone in the medical profession had understood me and my symptoms.
Visited May 2024
Lister Medical Centre has not yet replied.
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Review titled Great doctor
Rated 5 stars out of 5
by Katie jane - Posted on 14 May 2024
Whenever I have had to contact my surgery for any issues the doctor has got back to me very promptly and very helpful
Visited May 2024
Lister Medical Centre has not yet replied.
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Review titled Usable to get appointment
Rated 1 star out of 5
by Ian - Posted on 05 April 2024
Using preferred practice method of online request, put in for urgent appointment at 08.01am now 14.08pm no contact. Unable to escalate why. Also why do you not comment on any reviews..???
Visited April 2024
Lister Medical Centre has not yet replied.
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Review titled New Appt System - Now even harder to get an appointment
Rated 1 star out of 5
by Mark Wintie - Posted on 10 April 2024
I received a text asking me to book a telephone appointment. So I phoned the surgery to request one. I was told that I could not and that I had to request one by using the new online request form. Every time since 1st April, I log on it states "temporarily unavailable. So, if I've got this right...... The practice has messaged me to ask me to book an appointment, but the only way to do this is, for me to send a message to ask the practice to book me an appointment? But the system is not available so I can't. Why not just send me the appointment in the first place instead of sending me a text to tell me I need an appointment? 53 years I have been registered at Lister House and this is the worst it has ever been. Requires Improvement Indeed
Visited April 2024
Lister Medical Centre has not yet replied.