Littlebury Medical Centre
Fishpond Lane, Holbeach, Spalding, Lincolnshire, PE12 7DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled The doctors are good but receptionist not
Rated 3 stars out of 5
by Anonymous - Posted on 19 February 2025
The Polish lady at reception is extremely rude both on the phone and in the surgery quick to get you off the phone without resolving your situation. There was one instance I was supposed to have a face to face appointment and I got there and she said no its a telephone appointment so you'll need to leave and wait for a call. The doctors and nurses however are really good with me and my daughter.
Visited February 2025
Review titled Littlebury Medical Centre
Replied on 20 February 2025
Thank you for posting your comments and I'm sorry that our service gave you cause for complaint. We have had a switch around in our patient-facing team and I hope that you will see an improvement in future contact with us. Please do continue to give us feedback whether it's positive or not so positive as this is how we can develop our services to meet patients' needs better.
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Review titled Brilliant GP
Rated 5 stars out of 5
by Anonymous - Posted on 20 January 2025
I have had several problems recently, however simply filling out an online form has got me a phone call back on the same day three times in a row. Fantastic service and unbelievably quick for the NHS. I would highly recommend this surgery
Visited January 2025
Review titled Littlebury Medical Centre
Replied on 20 February 2025
Thank you so much for posting your comments. I'm glad we were able to help you so promptly. It's really lovely to receive such positive feedback - it will be shared with the whole team.
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Review titled Great Practice.
Rated 5 stars out of 5
by Mrs Tatam - Posted on 14 October 2024
I had symptoms of perimenopause. I have been given the best care and understanding by the practice. The nurse here is outstanding. I felt reassured, listened to and understood. The guidance I received around hrt is phenomenal. Hrt was prescribed to me and I now understand what is going on in my body. I left feeling so much better. Thank you for providing this service at a difficult transitional period in life.
Visited September 2024
Review titled Littlebury Medical Centre
Replied on 20 February 2025
Thank you so much for posting your comments. I'm glad we were able to help you. It's really lovely to receive such positive feedback and it will be shared with the whole team.
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Review titled Thank you
Rated 5 stars out of 5
by Sue - Posted on 27 April 2024
Having been registered at two other local practices and been unhappy with the care, I move to Littlebury on the recommendation of a friend. Cannot praise them enough, excellent care from the moment off registration. My issue has finally been sorted! Thank you
Visited April 2024
Review titled Littlebury Medical Centre
Replied on 29 April 2024
Hi, Sue - thank you so much for posting your lovely comments here. We're so glad that your issue has been sorted and that you received great care right from the beginning. I'll pass your comments on to the whole team, who will be thrilled with your feedback. Diane, Practice Manager
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Review titled Outstanding practice
Rated 5 stars out of 5
by Anonymous - Posted on 27 October 2023
I have had an amazing experience being advised and listened to about going on hrt . I was made to feel extremely comfortable and was shown extreme empathy and felt like I was really looked after at each review I have very pleased with the outcome thankyou so much
Visited October 2023
Review titled Littlebury Medical Centre
Replied on 30 October 2023
Thank you so much for posting your review here and I will share your comments with the whole team. It really makes a difference to us, knowing that we are having a real and positive impact on our patients' health. Diane Practice Manager
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Review titled Awful phone manner
Rated 1 star out of 5
by Chris - Posted on 07 March 2023
The person on the phone was really rude, after asking for help they sighed, and following that they decided to hang up on me while I was in the middle of the question. Awful service, considering I was only on the phone for 3 minutes.
Visited March 2023
Review titled Littlebury Medical Centre
Replied on 23 March 2023
Thank you for posting your comments here. I have been unable to trace your call on our recording system - can you please contact me to give me some more details and I can then respond to you fully. Many thanks.