Living Well Partnership
Weston Lane Ctr Hlthy Lvg, Weston Lane, Weston, Southampton, Hampshire, SO19 9GHContact details and opening times
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Reviews
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Review titled Terrible practice, unsympathetic doctors
Rated 1 star out of 5
by Anonymous - Posted on 11 April 2023
This surgery is a joke. Everything has to be done by E-consult which is closed evenings and weekends. Most E-consults are answered via a text message. Half the time I have to do another E-consult because they haven't actually read the first E-consult properly. The repkys from doctors are usually abrupt and rude. I've had ongoing issues for 3 years and keep trying to seek help only to be palmed off. They refused to see my son because he had a temperature, because this his condition got worse and he was admitted to hospital for an operation. They waited four days to text my husband back on an E-consult stating he struggling mentally and was scared he was going to hurt himself, he didn't even get a phone call. They refuse to see most patients, and even the hospital are getting fed up with them because most their patients are bypassing the doctors surgery and going straight to the hospital. I dread having to get in contact with this practice, my chest actually starts tightening and I get anxiety. This surgery needs to be looked into and a shake up done.
Visited April 2023
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