Loddon Vale Practice
Hurricane Way, Woodley, Reading, Berkshire, RG5 4UXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 July 2023
Recently we have had to bring my mum in for regular dressings on her legs. The nurses are all amazing, thoughtful, accommodating, caring & thorough. Thank you to all of them for their continued care.
Visited July 2023
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Review titled Loddon Vale Practice
Replied on 24 July 2023
Thank you for taking the time to make this review, I will make sure your wonderful comments are passed onto our nursing team, the whole practice continues to work tirelessly for our patients, it is so good to know we are appriciated. Thank you again.
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Review titled Very happy
Rated 5 stars out of 5
by DDH - Posted on 11 June 2023
I phoned the surgery at 8:30 needed appointment for my daughter who had woken up not feeling well. I was concerned as she had a temperature and looked very blotchy most unlike her. I wanted to bring her to the surgery not phone call, very professional receptionist said this was not a problem they would book her in that morning, I explained how worried I was, just over hour later saw great GP he reassured me and was back home. Thank you Loddon Vale.
Visited June 2023
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Review titled Loddon Vale Practice
Replied on 12 June 2023
Thank you so much for sharing your experience, and taking the time to make this review, I will pass on your kind words to the team. The Loddon Vale Practice team
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Review titled Amazing staff
Rated 5 stars out of 5
by Lynn Hall - Posted on 30 June 2023
Having gone into the surgery with concerns regarding my 90 year old mum very late in the day the receptionist was incredibly compassionate, kind and really proactive to enable my mum to see a doctor which I feel prevented another possible hospital visit for her. She is really appreciated and a total credit to the practice.
Visited June 2023
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Review titled Loddon Vale Practice
Replied on 03 July 2023
Hello Lynn, thank you for taking the time to make this review, we really appriciate your wonderful comments, I will make sure i pass this onto the receptionist. Please give our best wishes to your mum. The Loddon Vale Practice
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Review titled Poor appointment policy
Rated 2 stars out of 5
by Julian - Posted on 04 April 2023
My Wife was told by a midwife that she must see her GP due to suspected mastitis. Wife calls the surgery to be told that she has to call at 8am the next day and that she must be bang on 8am as it is very important for her to get an appointment or she could become very unwell. So, the receptionist admitted it she needed to be seen but refused to book an appointment for the next day and essentially said tough luck if you don't manage to get one. What an absurd policy, even more so when referred by another NHS medical professional. Looks like it could turn into what would be a totally avoidable A&E visit. What an absolute farce.
Visited April 2023
Review titled Loddon Vale Practice
Replied on 10 May 2023
Thank you for your review Julian, apologies for the delay in replying,I have just been notification of the review. Could I please ask you to contact the practice and arrange to speak to the practice manager, as this is not our procedure in dealing with this type of situation. The Loddon Vale Practice team