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Loddon Vale Practice

Hurricane Way, Woodley, Reading, Berkshire, RG5 4UX

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Patient ratings and reviews

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Reviews

Displaying 1 to 3 of 3

  1. Review titled Thank you so much

    by DHR - Posted on 23 October 2024

    Truly a wonderful surgery just so professional could not believe they saw my daughter within 1 hour of calling and I called at 4 pm. Amazing thank you all.

    Visited October 2024

    Report as unsuitable

    Review titled Loddon Vale Practice

    Replied on 08 January 2025

    Thank you for your wonderful review we really appriciate the time you have taken to let us know how we have done! January and February are the most challenging months your feedback has really given us a boost. Thank you again DHR The Loddon Vale Practice team

    Report as unsuitable


  2. Review titled Blood tests not available at this practice

    Rated 3 stars out of 5

    by Sandy - Posted on 25 June 2024

    I am not happy about travelling for blood tests. I am a full time carer for elderly parents, plus have a 7 year old grand daughter living with me. I do not have the time or money to travel to Bracknell or RBH. I can walk to surgery in 10 mins. As a cancer patient my husband is able to have blood tests so there are nurses to do it. I guess refusing to travel will mean my meds wont be prescribed without a test.

    Visited April 2024

    Report as unsuitable

    Review titled Loddon Vale Practice

    Replied on 02 July 2024

    Blood tests are avilable at the practice every day, due to very high demand of blood tests we need to ask patients who are able to go to Bracknell or the RBH, this way we can make sure our elderly and cancer patients can have their tests done here at the practice. We do try very our best to fit patients in where we can but there are some days when this is just not possible, I am sure if you explain your circumstances and are flexible the team would do their best to accomodate you. The Loddon Vale Practice team

    Report as unsuitable


  3. Review titled Poor appointment policy

    Rated 2 stars out of 5

    by Julian - Posted on 04 April 2023

    My Wife was told by a midwife that she must see her GP due to suspected mastitis. Wife calls the surgery to be told that she has to call at 8am the next day and that she must be bang on 8am as it is very important for her to get an appointment or she could become very unwell. So, the receptionist admitted it she needed to be seen but refused to book an appointment for the next day and essentially said tough luck if you don't manage to get one. What an absurd policy, even more so when referred by another NHS medical professional. Looks like it could turn into what would be a totally avoidable A&E visit. What an absolute farce.

    Visited April 2023

    Report as unsuitable

    Review titled Loddon Vale Practice

    Replied on 10 May 2023

    Thank you for your review Julian, apologies for the delay in replying,I have just been notification of the review. Could I please ask you to contact the practice and arrange to speak to the practice manager, as this is not our procedure in dealing with this type of situation. The Loddon Vale Practice team

    Report as unsuitable