London Lane Clinic
Kinnaird House, 37 London Lane, Bromley, Kent, BR1 4HBContact details and opening times
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Reviews
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Review titled Disgusting receptionists
Rated 1 star out of 5
by Anonymous - Posted on 15 December 2022
Unfortunately, this appalling practice is my GP purely down to the fact my parents have sent their children here for decades. All 5 children between us have probably visited under a dozen times under our own will/serious needs. This is because the service has always been terrible and it is almost impossible to receive any ounce of care towards any health concerns. Every phone call is dismissive, disrespectful and almost upsetting, when all is needed is support from our GP. I must say if this GP needs a change, it is those horrible receptionists, who clearly do not want to assist patients or even have a level of respect for callers. I will be changing GP for the new year finally as i have lost patience with this type of service. I have never successfully had a general appointment/check up and in all honestly I need to start looking after my health properly instead of enduring such a practice. I need a GP where there are doctors available. We are not in lockdown anymore! I will not be told to have a phone call consultation and be told if they feel it is necessary to see me face to face. Is that not my decision for my health? Would give 0 stars if possible.
Visited December 2022
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