Longlevens Surgery
19B Church Road, Longlevens, Gloucester, Gloucestershire, GL2 0AJContact details and opening times
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Reviews
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Review titled Really bad practice
Rated 1 star out of 5
by Anonymous - Posted on 22 November 2024
Really bad experience with the surgery. I rang the surgery at half 8 and by the time I got through, all the appointments had gone. They told me that there was nothing they can do and that I had to call 111 if I wanted to be seen. I have an ear infection. I’m not calling 111 for an ear infection. A prescription or phone call would have been enough but this surgery can’t even provide that.
Visited November 2024
Review titled Longlevens Surgery
Replied on 25 November 2024
Thank you for your feedback. In order that we can discuss this with you please do ask to speak to one of our management team.
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
I have nothing but praise for Longlevens surgery since I joined it approximately 30 years ago. The doctors and other medical staff, nurses, and reception staff all provide an excellent, caring service . I have always found the reception staff to be friendly and helpful, and there is a good system of triaging, with the doctors or non-medical prescribers being quick to return a call and decide on the most suitable course of action. I was very poorly recently and called 111. As it was a Sunday, I was told a doctor from the surgery would call me the next morning. I received that call at 8.30am the following day and was asked to attend the surgery the same morning. I had blood taken straight away where it was confirmed that I had a bacterial infection with a very high infection level and risk of sepsis. Following consultation with another doctor and a call to the hospital, I was immediately sent to the Emergency Department at GRH. Medical treatment at the hospital was swift as another blood test showed my infection marker had doubled. They confirmed pneumonia and sepsis due to the severe bacterial infection. I owe Longlevens surgery a debt of gratitude for their swift action that morning. Any delay may very well have meant a much worse outcome for me. My sincere thanks to all involved.
Visited July 2023
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