Longton Hall Surgery
Longton South PC Centre, Greendock Street, Stoke-on-Trent, ST3 2NAContact details and opening times
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Reviews
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Review titled Awful service and Rude staff
Rated 1 star out of 5
by Archie - Posted on 17 March 2023
My partner has been battling sever depression for several years and needs help. Doctor keeps saying nothing they can do and to make a referral with counselling who keep referring back to the Doctor. Been in today who has been told that he shouldn't have come to the doctors because there is nothing they can do and that he needs to self refer. Follow the link provided to be told that only the doctor can make a referral. On top of the fact the doctors are just being rude and obstructive (especially to someone seeking help), the receptionist staff are rude on a whole other level. As there are 2 surgeries in this location, one of the signs faces the other way when you go in so cant actually read it and you get shouted at if you stand at the wrong window. It's no wonder that male suicide rates are increasing in this country when this is the level of service provided by our health care "professionals" Doctors do not want to help, they do not care, they have no patience and yet they want a pay rise? This surgery should be closed down, let alone rewarded. My entire household will be moving from this place in fear of needing life saving care that will never be provided
Visited March 2023
Review titled Longton Hall Surgery
Replied on 27 March 2023
Dear Archie, we are sorry to hear that we have been unable to meet your expectations on this occasion. please feel free to email me on michael.sheldon@northstaffs.nhs.uk with further details or a contact number and we will be happy to look into the issues that you have raised.