Longton Health Centre
Liverpool Road, Longton, Preston, Lancashire, PR4 5HAContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Brilliant practice
Rated 5 stars out of 5
by Hayl - Posted on 12 February 2025
I have just seen a nurse and she was wonderful with me and put me so at ease. She was so patient and answered all my questions brilliantly.
Visited February 2025
Review titled Longton Health Centre
Replied on 13 February 2025
Thank you for your feedback about your appointment and that you had a positive experience. I will pass on your comments to the relevant team. Thank you again for taking the time to post your review.
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Review titled Emphysema
Rated 3 stars out of 5
by Anonymous - Posted on 03 February 2025
Just a niggle. Dr wrote to Driving Vehicle i was unfit to drive. I have no car for so far 4 months. They have unregistered me. And i have emphysema and probable diabetes type 2.
Visited February 2025
Review titled Longton Health Centre
Replied on 04 February 2025
Thank you for writing a response to user review. You have stated that you are not a patient at Longton Health Centre therefore please contact the DVLA with any concerns regarding fitness to drive. Please contact the practice where you are currently registered if you need medical advice regarding the medical conditions you have stated in this review or contact NHS111 for medical advice. To note patients are informed they may be deregistered: - if they no longer meet our practice out of area agreements - if they have been removed under our practice Zero tolerance policy If none of the above apply and you have been deregistered then please contact the practice directly so that we can investigate your patient registration further Thank you
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2025
Filled in the triage form at 8.00 a.m., got a call at 8.10 a.m and an appointment at 8.30 a.m. I saw a paramedic (excellent) and a doctor (also excellent) and had picked up my prescription by 8.55 a.m. I cannot fault the service I received.
Visited February 2025
Review titled Longton Health Centre
Replied on 03 March 2025
Thank you for taking the time to let us know about the excellent service you have received. All feedback is passed back to the teams so thank you again for your comments.
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Review titled Healthcare
by Anonymous - Posted on 09 February 2025
Dr wrote to driving vehicle i was unfit to drive. Am a recluse/ hermit for four months. They refuse to write to driving vehicle i am fit to drive. I have no/nil social a life as i have no car
Visited February 2025
Review titled Longton Health Centre
Replied on 11 February 2025
Please do not leave multiple anonymous reviews if you have a query - if you are a patient registered with Longton Health Centre you will need to contact the practice. However if you are not registered with us please contact the practice you are currently registered at or contact the DVLA directly for support with your enquiries - Thank you
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Review titled Longton Health Centre
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2025
Just a niggle i have been asking Longton Health Centre for four months to write to Driving Vehicle that i am fit to drive. Which i undoubtedly am. Why out of humanity have they not done so say four months ago
Visited January 2025
Review titled Longton Health Centre
Replied on 17 January 2025
If you are a registered patient with Longton Health Centre please contact the practice directly if you have any enquiries. If you are not a registered patient then please contact the practice you are registered at or contact the DVLA directly - Thank you
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Review titled No appointment reminder
Rated 2 stars out of 5
by Anonymous - Posted on 15 January 2025
I received an appointment for eight January. Even though i tried to arrange appointment for before christmas. I received no reminders. The appointment was booked about a month ago. So did not go. And have heard nothing since.
Visited January 2025
Review titled Longton Health Centre
Replied on 15 January 2025
Thank you for your comment on our patient user review - if you are a patient then please contact the practice directly on 01772 503180 so that we can look into this further for you. Patients at Longton Health Centre receive appointment reminders if they have opted in to do so - please contact the practice during opening hours - Thank you
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Review titled Two missed appointments
Rated 2 stars out of 5
by Anonymous - Posted on 06 December 2024
They told me the telephone appointment was between 4:20pm and 6:20 pm on 3 December. I got a reminder text before. No one rung. I rang reception and got another telephone appointment for 3:15pm today 5/12/24. No one rung. I rang again reception but it was engaged.
Visited December 2024
Review titled Longton Health Centre
Replied on 06 December 2024
Thank you for highlighting concerns regarding a recent appointment booking - if you would like to contact the practice we can look into this further for you and confirm we hold the most up to date contact details for you, alternatively please complete our patient triage form to arrange. Thank you.
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Review titled Truly caring individual
Rated 5 stars out of 5
by Anonymous - Posted on 27 February 2025
My elderly mum became confused during a visit and this resulted in her being upset - having realised her own confusion. The lady on reception (unable to name as they don't allow it on this review service) stepped in and consoled her, offering support and reassurance. Mum said "that girl was so kind and patient with me". She followed up with a GP and mum was given an appointment to explore the confusion. She was pro-active, empathic and professional. She understood completely and stepped in to ensure mum had the appropriate level of intervention. I cannot thank her enough, she is a credit to the practice.
Visited November 2024
Review titled Longton Health Centre
Replied on 03 March 2025
Thank you for taking the time to let us know about your mum's recent experience at the practice. We are reassured that the appropriate appointment and care was received and all of your comments will be passed back to the appropriate teams. Thank you again for your feedback
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Review titled Great practice!
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2024
Very efficient and friendly - thank you! Information provided was clear and concise and they answered all my questions.
Visited October 2024
Review titled Longton Health Centre
Replied on 09 October 2024
Thank you for taking the time to leave comments regarding your experience of our service. Your feedback will be passed back to the practice teams. Thank you
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Review titled Professional and Caring
Rated 5 stars out of 5
by Janice Molyneaux - Posted on 23 October 2024
I attended a review appointment yesterday with a member of the nurse associate team. I was made to feel welcome and my appointment was managed very professionally. The nurse fully engaged in all aspects of our conversation and offered health related advice and recommendations to support me and how I am feeling at the moment. This isn’t a one off comment as I have attended other unrelated (to this health event) appointments with the same nurse on previous occasions and my experience has fortunately been the same. Thank you so much for your time, patience and support!
Visited October 2024
Review titled Longton Health Centre
Replied on 23 October 2024
Thank you very much for taking the time to leave your positive feedback regarding your appointment and time with our nursing team. Your comments have been passed back to the team who appreciate feedback regarding the services they provide. Thank you again for your lovely comments