Loomer Medical Partnership
Loomer Road, Chesterton, Newcastle Under Lyme, Newcastle, Staffordshire, ST5 7JSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled 5 x Medical Error, lack of automation and Closed Loop Rx
Rated 1 star out of 5
by Keli Shipley on behalf of VES - Posted on 06 January 2025
Over the past 6/8months my mother has been admitted in to Royal Stoke on several occasions, twice due to medication issues via the surgery. Again today after only complaining on the 27/12 she has received the wrong meds again! I have even called up twice to stop this happening, and its has again. If it was not for me we would be back with a fall, incorrect meds Royal Stoke emergency visit. I now have Meds going back to the pharmacy to be re blister packaged... I have also had an admittance as not been able to get an appointment - my mother is 74 and not always able to drive. Due to many issues we now have to have DNs coming in daily 7 days a week.
Visited January 2025
Loomer Medical Partnership has not yet replied.
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Review titled Very very poor
Rated 1 star out of 5
by Richard - Posted on 30 May 2024
Phoned at 8am told expect call between 8 and 1 pm phone call at 6.10pm. Clinician not doctor phoned amd asked my issue told her and she read out what I already knew and I had to deal with everything my self
Visited May 2024
Review titled Loomer Medical Partnership
Replied on 25 June 2024
I am sorry to hear that your call happened outside of the time you were advised. Patients are usually advised to expect a call either in the morning or the afternoon clinic. I would be happy to look into this further if you would like to contact me at the surgery Kind regards Ruth Matthews Practice Patient Manager Loomer Medical Group