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Lordshill Health Centre

Lordshill District Centre, Southampton, Hampshire, SO16 8HY

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Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Lordshill Health Centre.


Reviews

Displaying 1 to 6 of 6

  1. Review titled Amazing ANP

    Rated 5 stars out of 5

    by Anonymous - Posted on 05 November 2024

    I can't thank the Advanced Nurse Practitioner at Lordshill Health Centre, enough for the incredible care she provided for our two-year-old son. We were able to get an appointment on the same day, which was such a relief. She is not only exceptionally knowledgeable but also fantastic with children. She took the time to explain everything thoroughly, including the treatment plan for our son. Her calm and reassuring approach immediately put us at ease, and thanks to her guidance and the inhalers she prescribed, our son is already feeling better. We left the appointment feeling completely reassured. A huge thank you to her for the professional, compassionate care. We're so grateful!

    Visited November 2024

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    Lordshill Health Centre has not yet replied.


  2. Review titled Brilliant Service

    Rated 4 stars out of 5

    by Anonymous - Posted on 28 October 2024

    I had an on call appointment, she asked clear questions and guided me through the next steps of my future treatment. She made the whole experience very calming and I thank her for that!

    Visited October 2024

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    Lordshill Health Centre has not yet replied.


  3. Review titled Fantastic and helpful

    Rated 5 stars out of 5

    by Dr Sanjay Jogai - Posted on 04 September 2024

    I recently moved into the area and got registered at this surgery. The reception staff were very friendly and the online registration was a breeze. Subsequently I had to get a temporary registration for my mother who was on a visitor's visa. This was done very promptly as well. She has a medical condition which required a few urgent blood tests. The doctors at the surgery ( unfortunately, I am not allowed to name them) as well as the reception staff and the nurse practitioners were super helpful and gave me an early appointment so that the tests could be performed. Thereafter, I even got the result as a text message on the same day. I cannot commend this surgery highly enough and shall forever remain grateful to them for being so helpful during my mother's stay in the UK. I wish other surgeries could take a leaf out of their book! When there is so much negativity surrounding GP practices around the country, Lordshill surgery certainly shines bright! Please keep up the good work, kudos to every member of the surgery :)

    Visited August 2024

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    Lordshill Health Centre has not yet replied.


  4. Review titled Outstanding care

    Rated 5 stars out of 5

    by Anonymous - Posted on 06 August 2024

    New to practice have found it easy to access an appointment when needed. As spin off from new patient appointment they have found quite a few things to sort out one of which was lung infection didn't know I had. When I went to previous GP to check if persistent cough was something other than smoking the advice the head nurse gave was to try sucking a sweet and give up smoking so I'm pleased new GP has found cause and is treating it, I am feeling lots better and much of pain has gone

    Visited August 2024

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    Review titled Lordshill Health Centre

    Replied on 06 August 2024

    Thank you for your kind feedback - we really appreciate you taking the time to tell us about your experience. I will add to our surgery team newsletter for all staff to see. Debbie Charman - Practice Manager

    Report as unsuitable


  5. Review titled Great service and care from nurse practitioner

    Rated 5 stars out of 5

    by Sally Skipp - Posted on 26 September 2023

    Phone to surgery to see a doctor and was told a nurse practitioner would phone. After I was Invited to attend the surgery to see nurse practitioner, she said I had a chest infection, and prescribed antibiotics, just left this review to say thank you to all concerned especially the nurse who attended to me, and put me at ease. Thanking you all

    Visited September 2023

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    Lordshill Health Centre has not yet replied.


  6. Review titled Excellent patient care

    by Mikaela725 - Posted on 14 May 2023

    This GP surgery is getting it right! After hearing many friends and family complain about their GPS at the moment, I honestly cannot fault mine. They have managed to implement a brilliant system since lockdowns where eConsults are easy and responded to quickly, phone lines sometimes have a queue but move very quickly, receptionists are lovely, understanding and explain things considerately. Phone appointments are made easily and face-to-face appointments are offered when needed and are often the same day. Administration and repeat prescriptions are also fast and sent straight to the appointed pharmacy if requested.

    Visited May 2023

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    Provided by Care opinion

    Lordshill Health Centre has not yet replied.