Loughton Health Centre
The Drive, Loughton, Essex, IG10 1HWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very thorough care
Rated 4 stars out of 5
by Anonymous - Posted on 21 December 2023
My GP at this practice is always extremely thorough, knowledgeable and willing to go the extra mile to help make sure my family and I receive an exceptional level of care. The practice is definitely a busy one but the GPs are always responsive and work super hard. Thank you!
Visited December 2023
Loughton Health Centre has not yet replied.
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Review titled GPs might be good but it's impossible to contact them
Rated 1 star out of 5
by Anonymous - Posted on 14 December 2023
Tried to contact via email as I know the phone calls are terrible in this practice. Been told to call at 8am anyway... I call at 8am. I stay in the queue for 45 minutes on the phone, which is super frustrating. I got told that all appointments are taken and I have to call back the day after at 8am. They say that's how it works. Let me say, it works really bad.
Visited December 2023
Loughton Health Centre has not yet replied.
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Review titled Nope.
Rated 2 stars out of 5
by Anonymous - Posted on 14 August 2023
I had what I thought was an appointment twice through patient access. The first time it was changed because I booked bloods by accident, (fair enough, my bad I didn't read before booking!) the 2nd time they called me a day before my appointment after booking via patient access for 3 weeks, to say that I need to see a doctor and need to change my appointment. I thought during the phonecall a dr appt can be booked, nope, they wanted me to call in the mornings to get one. I explained on the phone that due to my work I can't be on the phone at 8am to book appointments that have already gone (forever calling) I'm worried about my health and can't afford £200 private appointment. Useless.
Visited August 2023
Loughton Health Centre has not yet replied.
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Review titled Above and beyond care
Rated 4 stars out of 5
by Debbie - Posted on 12 July 2023
I appreciate how busy and hard working you are, so I would like to thank you for seeing me today in the surgery and providing me with excellent health care.
Visited July 2023
Loughton Health Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Tracy Pritchard - Posted on 04 July 2023
Would like to thank the staff and doctors at the health centre , during the last month my dad has been poorly, they went above and beyond to accommodate his needs.
Visited June 2023
Loughton Health Centre has not yet replied.
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Review titled Very happy with practice
Rated 5 stars out of 5
by David white - Posted on 15 March 2023
I was very happy with the quick response and the attention I received. I would certainly recommend to other users
Visited March 2023
Loughton Health Centre has not yet replied.
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Review titled Annual Health Review
Rated 5 stars out of 5
by Mr Paul Andrew - Posted on 13 March 2023
I was very impressed with my recent health review, both the nurses that I saw that carried out my review were very helpful and professional and I felt I was given a very good check up.
Visited March 2023
Loughton Health Centre has not yet replied.
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Review titled Quick and Helpful Service
Rated 5 stars out of 5
by Karen Simper - Posted on 01 February 2023
This practice has updated procedures for appointments and I was extremely impressed with the telephone method of achieving a quick telephone response from reception for a telephone consultation appointment. The GP call was prompt and efficient. I was very pleased with today's experience.
Visited January 2023
Loughton Health Centre has not yet replied.
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Review titled Really helpful practice
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2022
Doctor was really helpful and patient while I took my daughter's temperature, and our prescription was waiting for us at the pharmacy.
Visited December 2022
Loughton Health Centre has not yet replied.
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Review titled Flu injection quick and painless
Rated 5 stars out of 5
by David Joyce - Posted on 08 November 2022
Just what the heading says. Honestly had no idea it was done and dusted. I don’t like needles and found it very easy
Visited November 2022
Loughton Health Centre has not yet replied.