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Lower Farm Health Centre

109 Buxton Road, Bloxwich, Walsall, West Midlands, WS3 3RT

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 2 of 2

  1. Review titled Awful

    Rated 1 star out of 5

    by Anonymous - Posted on 11 December 2024

    Absolutely awful practice. Pharmacist medication review didn’t go ahead. No corrspondance Call to find out what is happening to be told it’s cancelled - rescheduled for Tuesday - no call - call to surgery said changed to Wednesday am- advised that it needs to be a pm appointment and this has been written on paperwork. Still no phone call - called surgery again - apparently called in the am (this is in fact a lie - no missed call and no answer phone message left) and even if this was the case - it goes against what was written and explained to the receptionist on more than one occasion the call needs to be in the afternoon.

    Visited December 2024

    Report as unsuitable

    Lower Farm Health Centre has not yet replied.

  2. Review titled Not a Great Practice

    Rated 2 stars out of 5

    by Anonymous - Posted on 31 January 2023

    Every time the appointment time is late ,as the Doctor comes late ,you always need to wait like 40 minutes after the time scheduled.Also ,looks like all the problems are Anxiety and Stress relatead,like there is no other disease posible ,they don't listen patients symptoms properly .

    Visited January 2023

    Report as unsuitable

    Review titled Lower Farm Health Centre

    Replied on 14 February 2023

    Dear Patient, Thank you for your feedback, this helps us to improve our service. Please except my apologies if you had to wait 40 minutes over you scheduled appointment time. We allocate 10 minute appointment slots for GP’s and sometimes these can go over depending on the symptoms or outcomes of investigations presented. Our GP’s always try to adhere to the 10 minute slots but can be difficult to manage from time to time. I hope you have a better experience next time you contact us. If you wish to discuss anything further, please contact the practice and ask to speak to the Practice Manager. Regards Lower Farm Health Centre

    Report as unsuitable

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