Lower Farm Health Centre
109 Buxton Road, Bloxwich, Walsall, West Midlands, WS3 3RTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Outstanding care and service
Rated 5 stars out of 5
by Anonymous - Posted on 28 January 2025
I had a great experience with the nurse at my GP surgery! From the moment I got there, the nurse was friendly, kind, and made me feel really comfortable. They explained everything clearly, answered all my questions, and made sure I was okay during the whole appointment. The whole visit was easy, and I left feeling confident about the advice and treatment I got.
Visited January 2025
Review titled Lower Farm Health Centre
Replied on 30 January 2025
Dear Patient, We are really pleased to hear that you had a good experience. We are grateful for your feedback and we will continue to work hard to provide a friendly, caring and efficient service to our patients. Regards Lower Farm Health Centre
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Review titled Awful
Rated 1 star out of 5
by Anonymous - Posted on 11 December 2024
Absolutely awful practice. Pharmacist medication review didn’t go ahead. No corrspondance Call to find out what is happening to be told it’s cancelled - rescheduled for Tuesday - no call - call to surgery said changed to Wednesday am- advised that it needs to be a pm appointment and this has been written on paperwork. Still no phone call - called surgery again - apparently called in the am (this is in fact a lie - no missed call and no answer phone message left) and even if this was the case - it goes against what was written and explained to the receptionist on more than one occasion the call needs to be in the afternoon.
Visited December 2024
Review titled Lower Farm Health Centre
Replied on 10 January 2025
Dear Patient, I am sorry for the misunderstanding and I glad we have now resolved this breakdown in communication. We have met as a team and put together plans to avoid this happening in the future. We are sorry for your experience and hope to offer you a better experience next time. Lower Farm Health Centre