Maidstone Rd Chatham Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Marina Havinden - Posted on 10 June 2024
When I called this morning to ask why the anima had closed early, I was offered a same day appointment by the receptionist who was so friendly and helpful. Even though the appointment was running late the doctor was so friendly and helpful, if only she could be there all the time! I was so happy with the kind and helpfulness of both, much appreciated!
Visited June 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 18 June 2024
Dear Mrs Havinden Thank you so much for taking the time to write this review. It is so lovely to receive feedback on both the admin and clinical team. The clinician you saw is at the surgery four times a week. All reviews are shared with the team to help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Carolyn Wood - Posted on 17 June 2024
I went on the Anima App at 8am and received an appointment the same day, the GP that I saw was amazing and exceptionally helpful
Visited June 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 18 June 2024
Dear Miss Wood Thank you very much for taking the time to write this lovely review. I have passed your comment on and all reviews will be shared with the team to help us to learn and improve. many thanks Katy Hutchinson - Practice Manager
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Review titled Good practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 05 June 2024
This was a meds review with the pharmacist practitioner. I take around 15 meds. An hour review. Covered the inter-reactions which have been causing problems. Tackled the coordination of the meds which are different strengths of the same drug. We discussed the errors that have happened in dispensing by the organisation. Very well informed; listened well; a warm,caring person.
Visited June 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 06 June 2024
Dear Patient Thank you very much for taking the time to write this review. All feedback is shared with the team, this helps us to learn and improve. It is really nice to read your lovely comment and your positive experience at the surgery. Many thanks Katy Hutchinson Practice Manager
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Review titled Pharmacy medication review
Rated 5 stars out of 5
by Donna - Posted on 24 July 2024
Very friendly and explained it all to me I have learning disabilities don't know what else to say so was nice
Visited June 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 05 August 2024
Dear Donna Thank you so much for taking the time to write this review. I am so pleased your appointment went well and you were happy with the service you received. I will share your message with the team, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Excellent Practitioner
Rated 5 stars out of 5
by Fred Tchie - Posted on 13 May 2024
Nurse took her time to look after me. Asked questions about my situation and did all the checks to ensure all is well.
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 20 May 2024
Dear Mr Tchie Thank you very much for taking the time to write your review. It is very nice to hear of your positive experience at the surgery. All reviews are shared with the team, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Great clinician
Rated 5 stars out of 5
by Kh1 - Posted on 15 May 2024
Excellent consultation, she answered all my questions, was very informative and helpful. Thoroughly examined me and I was very happy with this clinician. Thankyou
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 20 May 2024
Dear Patient Thank you very much for taking the time to write your review. It is very nice to hear of your positive experience at the surgery. All reviews are shared with the team, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Friendly and Attentive
Rated 5 stars out of 5
by Matthew - Posted on 21 May 2024
Booking the appointment in person was easy and done in a friendly manner. On arrival I was directed to a machine for my weight, height and BP. I was sat waiting for less than a minute before I was called into bed seen. The staff were friendly and reassuring.
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 06 June 2024
Dear Matthew Thank you very much for taking the time to write your review. All feedback is greatly received and is shared with the team, this enables the surgery to learn and improve. It is also lovely to receive such a nice comment. Kind regards Katy Hutchinson Practice Manager
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Review titled Pleasant experience
Rated 4 stars out of 5
by Anonymous - Posted on 21 May 2024
I arrived 5 minutes before my appointment there was a disabled parking bay I was able to use and I was promptly seen. The receptionist was polite and helpful
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 06 June 2024
Dear Patient Thank you very much for taking the time to write your review, all feedback is shared with the team, this helps us to learn and improve. Many thanks Katy Hutchinson Practice Manager
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Review titled Kind, compassionate and takes action
Rated 5 stars out of 5
by Mia Heathcote - Posted on 05 June 2024
GP appointment the same week. Dr was very advisory, effective and took his time to get the right treatment plan.
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 06 June 2024
Dear Mia Thank you very much for your comment, all feedback is greatly received and helps the surgery to learn and improve. I will share this with the team. many thanks Katy Hutchinson Practice Manager
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Review titled Outstanding
Rated 5 stars out of 5
by Nicola woods thomas - Posted on 13 May 2024
I wanted to take a moment to express my heartfelt gratitude for the exceptional care my one-year-old received during our appointment today. Your professionalism, expertise, and genuine concern for my child's well-being were evident from the moment we walked in. Your patience in answering all of my questions and addressing my concerns put me at ease, and I left the appointment feeling reassured and confident in the care my child received. Your warmth and friendliness made the entire experience so positive for both me and my little one. I truly appreciate all that you do, and I am grateful to have you as my child's doctor. Thank you for your dedication to providing outstanding healthcare, and for making a difference in the lives of your patients
Visited May 2024
Review titled Maidstone Rd Chatham Surgery
Replied on 20 May 2024
Dear Miss Woods-Thomas Thank you very much for taking the time to write your lovely review. It is very nice to hear of your positive experience at the surgery. I have personally forwarded this review to the clinician your daughter saw. All reviews are shared with the team, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager