Maidstone Rd Chatham Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Anonymous - Posted on 06 December 2022
I was able to get a GP appointment very easily. I was seen on time and the GP was very friendly and helpful.
Visited December 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 13 December 2022
Dear Patient Thank you for your kind review and we are very pleased you were happy with the care you received. Many thanks Katy Hutchinson - Practice Manager
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Review titled This surgery is doing well
Rated 5 stars out of 5
by Kim Parnell - Posted on 08 December 2022
I was greeted by a friendly receptionist, seen promptly by a very caring and well informed GP and all my questions were answered fully. A good experience
Visited December 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 09 December 2022
Dear Mrs Parnell Thank you for your lovely review. It is really nice to hear such positive comments. All reviews are forwarded to the team and discussed, it helps the surgery to learn and improve. Thank you Katy Hutchinson - Practice Manager
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Review titled Sympathetic approach
Rated 5 stars out of 5
by Pippa & Colin - Posted on 30 December 2022
We saw one of the Practice Nurses today. She was very understanding and patient. She had things she needed to do, as part of the consultation, but she also listened and modified her approach according to our needs. She was sympathetic to our particular set of circumstances and explained exactly what the forward should be. A very kind, sympathetic approach. Thank you.
Visited December 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 03 January 2023
Dear Pippa & Colin Thank you for taking the time to write a review. Your feedback for our Practice Nurse is greatly appreciated and will be shared and discussed with the team. All feedback helps with the surgery's learning and improving. Happy New Year Katy Hutchinson - Practice Manager
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Review titled Always amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
The surgery has always been extremely helpful over the phone for on the day appointments and pre book appointments. When we arrive at the surgery it is always clean and we have never had to wait too long for our appointment. The doctors we have seen are always amazing and incredibly friendly and child-friendly. Thank you
Visited November 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 07 November 2022
Thank you very much for such lovely feedback, I will pass this onto the team. We are very pleased you are happy with the service you have received. Many thanks Katy Hutchinson - Practice Manager
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Review titled Great and friendly meeting
Rated 5 stars out of 5
by Mr Brian Butler - Posted on 04 November 2022
Was made at ease from the start and easy to talk in the meeting, a good councellor. Was not talked down to and asked simple questions to keep the meeting flowing.
Visited November 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 08 November 2022
Thank you very much for your lovely feedback, I will pass this onto the clinician. All feedback is imperative to our surgery and helps us to improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled A better experience.
Rated 4 stars out of 5
by Christine John - Posted on 21 November 2022
Today I a face to face appointment with a lovely lady dr. She listened to what I had to say, took notice, made me feel comfortable and acted on what I said. She didn’t make me feel like I was wasting my time as I have done before when I have seen a dr about my invisible illness. She advised me on my medication and said she would arrange ultrasounds and a referral. Todays experience has been positive although I did have to wait about 2 weeks for the appointment but it wasn’t an urgent one.
Visited November 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 22 November 2022
Dear Mrs John Thank you for taking the time to write this review. I will forward this to the clinician you saw. All feedback is greatly received and helps towards learning and how we can improve things in the surgery. many thanks Katy Hutchinson - Practice Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Jamie Challis - Posted on 01 December 2022
Doctor is brilliant, he listens, has a very diverse opinion, gives good advice, is very easy to talk to and very helpful.
Visited November 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 02 December 2022
Dear Mr Challis Thank you very much for taking the time to write a review, it is always great to hear a nice review. I will pass this feedback to the Doctor you were seen by.
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Review titled Always amazing service
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2022
The surgery has always been extremely helpful over the phone for on the day appointments and pre book appointments. When we arrive at the surgery it is always clean and we have never had to wait too long for our appointment. The doctors we have seen are always amazing and incredibly friendly and child-friendly. Thank you
Visited November 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 07 November 2022
Thank you so much for the lovely feedback, I will pass this onto the Team. many thanks Katy Hutchinson - Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Eileen Price - Posted on 08 October 2022
I have recently registered with this practice and although I have not had to call upon the services of a doctor as yet the nurses and reception staff have been very helpful and friendly.
Visited October 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 01 November 2022
Thank you very much for your kind review, I will ensure this feedback is shared with the team. Katy Hutchinson - Practice Manager
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Review titled Efficient /caring
Rated 5 stars out of 5
by Tina Henbest - Posted on 08 October 2022
My appointment was for 8 am for my annual flu jab, the receptionist was friendly, the waiting room was clean and warm, I was called in on time by the nurse who was polite and professional, I had my vaccination and was in and out quickly. Thank you
Visited October 2022
Review titled Maidstone Rd Chatham Surgery
Replied on 01 November 2022
Thank you very much for your kind review, I will ensure this feedback is shared with the team. Katy Hutchinson - Practice Manager