Maidstone Road Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Lovely practice
Rated 5 stars out of 5
by Anonymous - Posted on 23 October 2023
Was seen on time by a lovely nurse who was very friendly the receptionist were very welcoming too I would definitely recommend this practice
Visited October 2023
Review titled Maidstone Road Surgery
Replied on 21 November 2023
Dear Patient Thank you very much for taking the time to write this review. I have shared this review with the team and it was greatly received. Kind regards Katy Hutchinson- Practice Manager.
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Review titled An excellent experience
Rated 5 stars out of 5
by Kim Parnell - Posted on 13 October 2023
The new GP is professional, knowledgeable and empathetic. All my questions were answered fully and I was given ample time to discuss any concerns. She is a breathe of fresh air.
Visited October 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Mrs Parnell Thank you for taking the time to write this review. It is lovely to receive such positive and kind feedback. All feedback is discussed in our clinical and admin meetings to help the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Excellent service from Nurse
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2023
Had appointment for follow up ecg which was carried out professionally and efficiently. The nurse was very friendly and approachable and went the extra mile to reassure me.
Visited October 2023
Review titled Maidstone Road Surgery
Replied on 21 November 2023
Dear Patient Thank you very much for taking the time to write this review. All reviews are shared with the team, it is lovely to hear you are happy with the service we offer. Kind regards Katy Hutchinson - Practice Manager
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Review titled Brilliant practice
Rated 5 stars out of 5
by Mark Dray - Posted on 05 September 2023
Everyone at Maidstone Road surgery is friendly and helpful. They treat everyone with kindness. All the people here put you at ease and the help they have given my wife and I this week has been fantastic. Thank you.
Visited September 2023
Review titled Maidstone Road Surgery
Replied on 07 September 2023
Dear Mr Dray Thank you so much for taking the time to write this review. I will share this with the team, who will be very happy to read this, all reviews are discussed, this helps the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Local gp practice
Rated 4 stars out of 5
by Anonymous - Posted on 13 September 2023
Evening appointment, practice was empty, receptionist was polite in booking in. Seen on time .doctor was receptive and understanding.
Visited September 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Patient Thank you for taking the time to write this review. It is lovely to receive such positive and kind feedback. All feedback is discussed in our clinical and admin meetings to help the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Good pastoral support
Rated 5 stars out of 5
by Cosmas Anyakudo - Posted on 12 September 2023
The doctor I saw was extremely empathetic and careful. He showed great pastoral care. He listened carefully and was apparently thorough in his diagnostic enquiry in the limited time I know they have to turn over patients. The administrative assistants are very responsive also.
Visited September 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Mr Anyakudo Thank you for taking the time to write this review. It is lovely to receive such positive and kind feedback. I will forward this lovely message to the Dr. All feedback is discussed in our clinical and admin meetings to help the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled A very good service
Rated 5 stars out of 5
by Kim Parnell - Posted on 22 September 2023
A very friendly and professional practice. The nurse practitioner is friendly and thorough. I was seen promptly and all my questions were answered.
Visited September 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Mrs Parnell Thank you for taking the time to write this review. It is lovely to receive such positive and kind feedback. All feedback is discussed in our clinical and admin meetings to help the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Focused / Helpful Consultation
Rated 4 stars out of 5
by Anonymous - Posted on 19 September 2023
Pharmacist provided a professional / personable / helpful consultation. Made up for the curtness/tone of the reception: "Yes"... "Take a Seat". Clinical services have greatly improved of recent - but still scope for improvement in respect of patient reception.
Visited September 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Patient Thank you for taking the time to write this review. It is lovely to receive such positive and kind feedback. All feedback is discussed in our clinical and admin meetings to help the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Nice approach
Rated 5 stars out of 5
by Fred Tchie - Posted on 14 August 2023
Dr took his time to talk to me. Didn't feel rushed. Warm demeanor. Felt comfortable through out. Smiles and showing concern for me
Visited August 2023
Review titled Maidstone Road Surgery
Replied on 07 September 2023
Dear Mr Tchie Thank you so much for taking the time to write this review. All reviews are greatly appreciated and help us to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled worried
Rated 3 stars out of 5
by DAVID HAYWARD - Posted on 08 September 2023
I am finding it extremely difficult to get an appointment, I have COPD, have not had a spiro test for 4yrs or a peak flow for 2yrs, in July I developed a chesty cough, which to be fair I was prescribed antibiotics, but I still have this cough in September and cannot get another appointment..
Visited August 2023
Review titled Maidstone Road Surgery
Replied on 17 October 2023
Dear Mr Hayward Thank you for taking the time to write this review. All feedback is discussed with the team to help the surgery to learn and improve. I hope your discussion with myself has put you at ease. Many thanks Katy Hutchinson - Practice Manager