Maidstone Road Surgery
262 Maidstone Road, Chatham, Kent, ME4 6JLContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Maidstone Road Surgery.
Reviews
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Review titled Great practice
Rated 5 stars out of 5
by Mr B - Posted on 22 January 2024
The whole team were very professional for my first visit to the practice. They have kept me informed and updated. Excellent service.
Visited January 2024
Review titled Maidstone Road Surgery
Replied on 06 February 2024
Dear Mr B Thank you very much for taking the time to write your review. All reviews are appreciated, they help the surgery team learn and improve. It is lovely to read your positive feedback on the surgery and I will share this with team. Many thanks Katy Hutchinson - Practice Manager
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Review titled Best GP Practice
Rated 5 stars out of 5
by Kaytie - Posted on 08 January 2024
Maidstone Rd Chatham Surgery have the friendliest staff ever, the receptionist team make such an effort to be kind and make sure your needs are met. I have honestly never met such kind staff in what can be such a high pressure role!
Visited January 2024
Review titled Maidstone Road Surgery
Replied on 15 January 2024
Dear Kaytie Thank you so much for taking the time to write this lovely review. It is really nice to see that you have recognised how fantastic the team are and I will be sharing this with the team. Thank you. Kind regards Katy Hutchinson - Practice Manager
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Review titled Caring practice
Rated 5 stars out of 5
by Emma - Posted on 22 January 2024
Lovely clinical staff, kind and professional. Although you may see different doctors, or the nurse team, I have received excellent care.
Visited January 2024
Review titled Maidstone Road Surgery
Replied on 06 February 2024
Dear Emma Thank you very much for taking the time to write your review. All reviews are appreciated, they help the surgery team learn and improve. I will share your lovely comment with the team. Many thanks Katy Hutchinson - Practice Manager
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Review titled Excellent Surgery
Rated 5 stars out of 5
by Anonymous - Posted on 11 December 2023
The Nurse was very efficient and administered A Shingles needle jab without any pain. The scheduled appointment of 11.20am was bang on time and as described everything went smoothly.
Visited December 2023
Review titled Maidstone Road Surgery
Replied on 15 January 2024
Dear Patient Thank you very much for taking the time to write this review. It is very nice to read your positive review and your experience at the surgery. All reviews are shared with the team to hep the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Very helpful staff
Rated 5 stars out of 5
by Anonymous - Posted on 01 December 2023
My 3yo had his vaccination today by a nurse at the practice and she was so patient and lovely as well as efficient. Always a warm welcome at this practice and they prioritise your care.
Visited December 2023
Review titled Maidstone Road Surgery
Replied on 15 January 2024
Dear Patient Thank you very much for taking the time to write this review. It is very nice to read your positive review and your experience at the surgery. All reviews are shared with the team to hep the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Good practice
Rated 5 stars out of 5
by Mickb - Posted on 07 December 2023
The nurse who gave me an Implant injection was vert professional in putting my mind at rest. She explained the possible side effects of the injection and was very helpful overall.
Visited December 2023
Review titled Maidstone Road Surgery
Replied on 15 January 2024
Dear Mick Thank you very much for taking the time to write this review. It is very nice to read your positive review and your experience at the surgery. All reviews are shared with the team to hep the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Great Practice
Rated 5 stars out of 5
by Mickb - Posted on 11 December 2023
The nurse who gave me my shingles jab was very professional in her attitude and helpful will all the information she gave me.
Visited December 2023
Review titled Maidstone Road Surgery
Replied on 15 January 2024
Dear Mick Thank you very much for taking the time to write this review. It is very nice to read your positive review and your experience at the surgery. All reviews are shared with the team to hep the surgery to learn and improve. Many thanks Katy Hutchinson - Practice Manager
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Review titled Excellent surgery and practice.
Rated 5 stars out of 5
by Marguerita Bassi - Posted on 02 November 2023
Both practioner and reception were very friendly and professional. I was able to bring my appointment to an earlier time, which was helpful to me. The practioner was thoughtful and very clear with details and information I asked for.
Visited November 2023
Review titled Maidstone Road Surgery
Replied on 21 November 2023
Dear Margueria Thank you very much for taking the time to write this review. All reviews are shared with the team, this is to help the surgery to learn and improve. It is really nice to hear your positive feedback on the treatment you received at the surgery. Kind regards Katy Hutchinson - Practice Manager.
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Review titled Exceptional practice
Rated 5 stars out of 5
by Anonymous - Posted on 04 November 2023
I recently moved area and registered with the surgery. Since then we have founds all staff to be extremely helpful and patient focused. The reception staff are also amazing - always willing to listen and assist. Great practice.
Visited November 2023
Review titled Maidstone Road Surgery
Replied on 21 November 2023
Dear Patient Thank you very much for taking the time to write this review. All reviews are shared with the team, this is to help the surgery to learn and improve. It is really nice to hear your positive feedback since joining the surgery. Kind regards Katy Hutchinson - Practice Manager
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Review titled Happy patient
Rated 4 stars out of 5
by Anonymous - Posted on 13 November 2023
My recent screening procedure was a smooth process from booking, reception, to the procedure itself. Communication was excellent, I was seen at the time I wanted and care was excellent. Thankyou.
Visited November 2023
Review titled Maidstone Road Surgery
Replied on 21 November 2023
Dear Patient Thank you very much for taking the time to write this review. All reviews are shared with the team, this is to help the surgery to learn and improve. It is really nice to hear your positive feedback on the treatment you received at the surgery. Kind regards Katy Hutchinson - Practice Manager