Malling Health Four
Staplehurst Health Centre, Offens Drive, Staplehurst, Tonbridge, Kent, TN12 0LBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Margaret Pettett - Posted on 18 October 2023
I had reason to contact the surgery this week with an acute medical problem and was dealt with very quickly, efficiently and sympathetically by everyone. I had a test carried out the same morning, the result telephoned to me that afternoon and an appointment suggested with the GP two days later. I was extremely satisfied with this service.
Visited October 2023
Malling Health Four has not yet replied.
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Review titled Failed to refer a child
by Anonymous - Posted on 01 August 2024
We saw a doctor for my young child. She recommended a referral. It was never processed. I chased it: the hospital had nothing on record because nothing was ever sent. The surgery gave no explanation or apology despite my asking explicitly in numerous emails. We finally saw a consultant 8 months after the initial appointment, which itself we had to wait 7 weeks for, in part because, when we were at the surgery, no staff member knew how to work the booking system (this was 3pm on a weekday).
Visited July 2023
Malling Health Four has not yet replied.