Manor and Park Group Practice
204 Harborough Avenue, Sheffield, South Yorkshire, S2 1QUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Don’t listen take weeks to do anything
Rated 1 star out of 5
by Anonymous - Posted on 08 January 2025
Went to hospital as requested by doctors they gave a prescription and posted it to doctors took two weeks to appear on my prescription It was for 6 units they ordered 1 told it lasts 14 days was almost too late visited 4 times in person taking my nhs letter every time Eventually they put 2 on my list every month but two only last 28 days and take a week to appear at chemist really disgusted at the service But can’t change to another one Would not recommend this practice
Visited January 2025
Review titled Manor and Park Group Practice
Replied on 08 January 2025
We would like to resolve this matter for you. Please call the surgery and ask to speak to either Clare or Brooke. Unfortunately you have not given your name therefore please mention to Reception that it is regarding your review on this site. Kind regards
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Review titled Good GPs
Rated 4 stars out of 5
by Anonymous - Posted on 27 November 2024
Quickly got an appointment. Asked which site was preferable . I could travel to either . Arranged for a blood test next day
Visited November 2024
Manor and Park Group Practice has not yet replied.
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Review titled Clueless
Rated 1 star out of 5
by Hush - Posted on 03 June 2024
I took my wife for an appointment! It’s our first time as the park site confirmed they have an on the day available for a doctor to review my Mrs. Basically my wife was really ill and might have got an infection where the operation was (stomach) she was in pain! So we attended the appointment and due to the strong pain killers my wife was on also exhausted she fainted in the room after giving her details and description of her symptoms. I had to tell him to ring the ambulance! The doctor was on the phone to the ambulance however he couldav put the phone on speaker while placing my wife in a recovery position. I had to tell him put it on speaker and put my Mrs in recovery position. She was leaning against me but he didn’t have a clue how to put her in recovery position. I ran out the room and called an another doctor who came and knew what she was doing. He then started giving wrong name/info of another patient to the emergency services on the phone. Once the ambulance arrived he again was giving wrong details of another patient and I had to step in and say ‘hey that’s not my Mrs name or details what are you playing at’ his response was oops had wrong info on my pc. No words can describe how angry and disappointed I was. He didn’t know what to do, came across very clueless with no knowledge.
Visited June 2024
Manor and Park Group Practice has not yet replied.
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Review titled Doc
Rated 5 stars out of 5
by Doreen - Posted on 22 March 2024
The Doctor I saw was brill no messing about.even arranging a follow up.listen to what i said.and gave me medicine that was alright for me.
Visited March 2024
Manor and Park Group Practice has not yet replied.
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Review titled A great experience
Rated 5 stars out of 5
by Christopher Johnson - Posted on 31 October 2023
Needed my mental health meds reviewed and my bloods doing today. I got an appointment the same day by a very polite receptionist who went above and beyond to help me. Went to my appointment and the nurse was professional and friendly. The reception guy then helped me which put my mind at ease. This was the Duke Street Centre. I struggle to even crack a smile lately as my mental health isn’t great. A big Thankyou from me(deserved).
Visited October 2023
Review titled Manor and Park Group Practice
Replied on 01 November 2023
Dear Christopher, Thank you for your review. It's really nice to hear that you have had a positive experience. We try very hard to meet the needs of all of our Patients. Your review has really lifted staff morale. Many thanks
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Review titled Friendly and professional staff.
Rated 5 stars out of 5
by Sue - Posted on 17 October 2023
All staff are professional, polite and friendly. You may have to wait a little while for the phone to be answered but once answered I have always been treat with respect and have always managed to get an appointment for myself or a home visit for my husband. I have no problems with manor and park group practise.
Visited October 2023
Review titled Manor and Park Group Practice
Replied on 01 November 2023
Dear Sue, Thank you for your positive review. We try very hard to meet the needs of all of our Patients. Your review has lifted team morale. Many thanks
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Review titled A shambles of a GP surgery!!!
Rated 1 star out of 5
by Anonymous - Posted on 20 September 2023
My 80 year old mum had an appointment today at 1.30 for bloods and a review of her current medication. Arrived on time waited 10 minutes outside in the pouring rain and howling wind! The surgery was all closed and padlocks on the gate! No message telephone call or anything to say they had cancelled her appointment! Opening times day it should have been open! Absolutely disgusting service and this is the 3rd time they have done this to her! She’s 80 and needed her bloods checked for her low immune system. Trying to phone the surgery is like trying to phone the pope!!! I am so sad that my mum has not seen a GP in such a long time!!
Visited September 2023
Review titled Manor and Park Group Practice
Replied on 16 October 2023
Please contact the Surgery on 0114 272 7768 so that we can discuss this further as we will have confirmed the time and location of this appointment either by SMS or verbally at the point of booking the appointment. The Manor Park Surgery is open daily from 8am - 12pm The Park Hill Surgery is open daily from 8am - 12pm and then 1pm - 6pm Kind Regards The Management Team
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Review titled Extremely frustrating experience
Rated 1 star out of 5
by Tom - Posted on 02 May 2023
I am suffering abdominal pain which I’ve had in the past. The last time it was out of hours so I called NHS 111 and I was referred to the Northern General GP centre. The GP there prescribed some medication for the pain but recommended I arrange tests with my local GP Manor and Park for an underlying diagnosis. The last time I tried contacting Manor and Park practice, I could not get through for an appointment. I literally tried over 100 times. In the end I gave up and just put up with the pain until it subsided. The pain has returned now so I am trying again. I get user busy on my phone or eventually I do get placed into a queue. I am told I’m 5th in queue... The queue number counts down until i am first in queue… Then I get disconnected! It’s happened twice… I am not trying a third time. I believe this practice gets funding for each registered patient. Based on my experience, I think they’re prioritising monetary gain over actual care patients need. The website says they are accepting new patients... It appears the practice cannot handle the number of patients they currently have, so need to stop accepting new patients immediately. I recommend anyone reading this should consider alternative options for general practitioner care. In conclusion, we deserve better care than this practice seems to be providing.
Visited May 2023
Review titled Manor and Park Group Practice
Replied on 17 May 2023
Hi Tom, I am sorry that your calls have been dropped when calling the surgery. We do endeavour to answer calls from our patients as quickly and efficiently as possible, often having 3 receptionist per day taking calls. We usually take around 1500 calls per week. Whilst I can appreciate this is very frustrating, please be assured that we are doing our very best and not cutting patients off intentionally. We have a phone system that allows me to trace calls and report them to the phone provider to find the root cause if a patient is disconnected. Please email me on syicb-sheffield.manorparkmc@nhs.net with your contact details and I will look in to this further. Thanks Brooke, Practice Manager