Manor Practice
57 Manor Road, Wallington, SM6 0DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient service and supportive staff
Rated 5 stars out of 5
by david hennessey - Posted on 27 February 2025
Following a recent diagnosis, I have been impressed with the efficiency of the follow-up and the manner in which the practice has made contact and spoken to me. I feel well supported by the Manor Practice team.
Visited February 2025
Manor Practice has not yet replied.
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Review titled Very helpful and understanding
Rated 1 star out of 5
by Anonymous - Posted on 04 March 2025
The professionals who called were informative, understanding and thorough. They also called me back when they said they would x
Visited February 2025
Manor Practice has not yet replied.
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 04 February 2025
Managed to get an telephone appointment today by going to the surgery when it opened. The doctor rang me a couple of hours later and asked me to come in to be examined, a face to face appointment was made. I was seen at the main surgery later in the morning and was seen by a lovely GP who I have had dealings with before. They were reassuring, efficient and have put the wheels in motion for further investigations. I found the reception staff to be friendly and helpful at both sites.
Visited February 2025
Review titled Manor Practice
Replied on 10 February 2025
Dear Patient, thank you so much for your feedback which is very valuable to us. We are glad to hear that you are satisfied with the service, but any constructive feedback and suggestions are always welcome. Thank you. Kind Regards, Manor Practice Team
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Review titled Great staff and Nurses
Rated 5 stars out of 5
by Mrs Taylor - Posted on 20 January 2025
Had 9 months of treatment with regular appointments, the care and treatment was of a high standard and staff were very caring and knowledgeable. I had confidence in the staff and was very satisfied with my treatment.
Visited January 2025
Review titled Manor Practice
Replied on 22 January 2025
Dear Patient, thank you very much for your positive feedback and kind words. Your feedback will be shared with the team. Thank you Management Team
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Review titled Fabulous caring Doctor
Rated 5 stars out of 5
by Lynn Bassom - Posted on 17 December 2024
Can’t praise the doctor I saw today enough, what a lovely doctor who takes time to listen to what you have to say and who doesn’t rush you, what a caring doctor she is
Visited December 2024
Review titled Manor Practice
Replied on 30 December 2024
Dear Patient, thank you so much for your time in sharing your positive experience. The team will be very pleased to hear it. Thank you! Best wishes. Management Team
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Review titled Quick and efficient service
Rated 4 stars out of 5
by N Okuromade - Posted on 04 December 2024
Manor Practice has been great at helping us get to the root cause of my son's groin pain. They also have helped in answering all my concerns.
Visited December 2024
Review titled Manor Practice
Replied on 30 December 2024
Dear patient, thank you so much for your positive feedback , which will be shared with the team. We are pleased to hear that we have been able to help. Best Wishes Management Team
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Review titled Great Team and Support
Rated 5 stars out of 5
by Anonymous - Posted on 28 November 2024
A wonderful team who works very hard to help us when we are in a need of help and support. I am very grateful for all the support and care. They are professional, and very friendly and welcoming. Huge thank you. .
Visited November 2024
Review titled Manor Practice
Replied on 28 November 2024
Dear Patient, Thank you so much for your time in sharing such a kind and positive feedback. The team will be delighted to hear it. Management Team
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Review titled Caring practice
Rated 5 stars out of 5
by M Amoah - Posted on 14 October 2024
Very good experience all round; made up tremendously for the challenging appointment system all GPs seem to face in the NHS
Visited October 2024
Review titled Manor Practice
Replied on 28 November 2024
Dear Patient, Thank you so much for your positive feedback which we will be pleased to share with the team. Management Team
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Review titled The worst
Rated 1 star out of 5
by Anonymous - Posted on 14 October 2024
Terrible. Rang at 8:01 & was 51 in the line for a call back. Staff rude. Very rude. The new guy starting at the desk kindly informed me unless i'm in the first 15 to ring i won't be getting an appointment. The surgery is dirty. Staff feel noway telling someone "i don't understand, what do you want?" very rude if you ask me. Attempting to leave this gp because it's not worth my health.
Visited October 2024
Review titled Manor Practice
Replied on 28 November 2024
Dear Patient, I'm sorry to hear about your concerns and for the way you feel about the Practice and staff. If you wish us to investigate the issues you have raised, please do get in touch with the Practice directly, we will be happy to assist. Thank you. Management Team
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Review titled Deeply stressful booking process
Rated 2 stars out of 5
by Elizabeth Price - Posted on 30 October 2024
I have been a patient at the practice since it opened and always previously spoke to friends with pride about the surgery and the great experiences I had accessing doctors and services. Today I visited for the first time since all the changes. As with the other reviews I have read I found the doctor excellent. Booking an appointment though was deeply stressful. Very hard to successfully get an appointment. The system has made me very anxious about my fast approaching old age and how I might manage getting an appointment if I live alone and am very ill. Crooked arthritic fingers are a handicap in the speedy dialling contest.
Visited October 2024
Review titled Manor Practice
Replied on 28 November 2024
Dear Patient, Sorry to hear about your concerns. The Practice offers appointments on the day and in advance. Appointments are available to be booked through NHS app or by phoning/visiting the Practice. For urgent appointments the patients are given the choice to be seen by the Duty GP if no appointments are left for the day. There are also additional appointments with the Hub during the week and weekends. If you continue to experience any problems in booking an appointment, please do let us know so that we can investigate the reason for that. Thank you Management Team