Manor Practice
57 Manor Road, Wallington, SM6 0DEContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Manor Practice.
Reviews
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Review titled Caring practice
Rated 5 stars out of 5
by M Amoah - Posted on 14 October 2024
Very good experience all round; made up tremendously for the challenging appointment system all GPs seem to face in the NHS
Visited October 2024
Manor Practice has not yet replied.
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Review titled The worst
Rated 1 star out of 5
by Anonymous - Posted on 14 October 2024
Terrible. Rang at 8:01 & was 51 in the line for a call back. Staff rude. Very rude. The new guy starting at the desk kindly informed me unless i'm in the first 15 to ring i won't be getting an appointment. The surgery is dirty. Staff feel noway telling someone "i don't understand, what do you want?" very rude if you ask me. Attempting to leave this gp because it's not worth my health.
Visited October 2024
Manor Practice has not yet replied.
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Review titled Deeply stressful booking process
Rated 2 stars out of 5
by Elizabeth Price - Posted on 30 October 2024
I have been a patient at the practice since it opened and always previously spoke to friends with pride about the surgery and the great experiences I had accessing doctors and services. Today I visited for the first time since all the changes. As with the other reviews I have read I found the doctor excellent. Booking an appointment though was deeply stressful. Very hard to successfully get an appointment. The system has made me very anxious about my fast approaching old age and how I might manage getting an appointment if I live alone and am very ill. Crooked arthritic fingers are a handicap in the speedy dialling contest.
Visited October 2024
Manor Practice has not yet replied.
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Review titled Efficient and friendly service
Rated 5 stars out of 5
by Dave H - Posted on 16 September 2024
I attended about my medical issues. My doctor never seemed rushed and took the time to understand the symptoms I have reported. They are efficient in making onwards referrals.
Visited September 2024
Manor Practice has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Lynne Butterfield - Posted on 11 September 2024
All staff are courteous, kind and helpful. I’m very pleased with recent treatment and couldn’t have asked for better. I have multiple problems, most of which have been dealt with to my satisfaction. I saw my doctor who understood me, he listened to me. He talked me through a particularly unusual situation without saying a lot really. I was very relieved and much happier after. I have had various hospital procedures in a reasonable time period and completely understand what’s happening. I have confidence that I will remain safe in what’s to come in the near future. My thanks to everyone.
Visited September 2024
Manor Practice has not yet replied.
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Review titled Lovely doctor
Rated 5 stars out of 5
by A Osborne - Posted on 07 September 2024
My doctor is very caring and very helpful with my stressful situation. Feel so confident with her. One of the receptionist’s at this practice is amazing. You when when she answers she will do all she can to help you.
Visited September 2024
Review titled Manor Practice
Replied on 09 September 2024
Dear Mrs Osborne Thank you for taking the time to leave this review, your feedback is important to us. Its wonderful to hear you have found the doctor and receptionist caring and helpful. All our staff work very hard to provide a good service to our patients so this is great to hear and it will be fed back to the team. Sarah Kavanagh, Practice Business Manager
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Review titled Lovely doctor
Rated 5 stars out of 5
by Annette - Posted on 24 September 2024
My doctor is lovely, she listens and helps you in any way she can. Very caring, helpful and understands
Visited September 2024
Manor Practice has not yet replied.
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Review titled Great practice
Rated 5 stars out of 5
by Doug Morrison - Posted on 20 August 2024
I was seen by Doctor and the consultation was superb. She was able to help me with all my questions and helped me find solutions. I could not recommend her more highly, absolutely outstanding.
Visited August 2024
Review titled Manor Practice
Replied on 20 August 2024
Dear Mr Morrison Thank you for taking the time to leave your review, feedback from patients is so important to us. I am pleased to hear you have been happy with the service provided. This feedback will be shared with her and our team as a whole as they all work incredibly hard to provide good care to our patients. Sarah Kavanagh, Practice Business Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Mike - Posted on 22 July 2024
Very helpful, professional and great staff. Would recommend this practice to anyone local or new to the area. Always quick and easy to contact and deal with Helped me with my health issue and kept me updated and options to progress
Visited July 2024
Review titled Manor Practice
Replied on 22 July 2024
Dear Mike Thank you for taking time to leave this review. Your feedback is very important to us. We are pleased you have been happy with the service provided and this will be shared with our team. Our staff work very hard to provide the best possible care to our patients. Sarah Kavanagh, Practice Business Manager
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Review titled Excellent service
Rated 1 star out of 5
by Michael Tomney - Posted on 17 July 2024
Doctor gave his time to talk about multiple issues and was very concise and professional. Would highly recommend this practice
Visited July 2024
Review titled Manor Practice
Replied on 17 July 2024
Dear Mr Tomney Thank you so much for taking the time to give your feedback today we really do appreciate it. Its wonderful to hear you have been satisfied with the service provided. This will be shared with our team and the doctor concerned. Our staff work very hard and it will mean a lot. Sarah Kavanagh, Practice Business Manager