Manor Practice
57 Manor Road, Wallington, SM6 0DEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Super speedy response
Rated 5 stars out of 5
by Fiona Smith - Posted on 29 December 2022
Suspecting I might have a UTI, I called at the surgery to see if a doctor could contact me. The receptionist, with considerable presence of mind, asked me to provide a sample while I was there so that the doctor could check it before calling. Within half an hour I was called and informed that an infection had been detected and a prescription despatched immediately to the pharmacy for collection later the same day. This response was faultless in every respect. The doctor who called was fully aware of my medical history and asked plenty of questions about my symptoms. This is in fact typical of our experience with this practice over almost 30 years.
Visited December 2022
Review titled Manor Practice
Replied on 17 November 2023
Dear Patient I can see this review was posted some time ago and was not responded to at the time and I sincerely apologise for this oversight. We are very grateful to you for your feedback and we are glad that you had such a positive experience. Thank you for taking the time to leave a review as it is very useful for us to understand more about the patient experience and its great for our staff morale to hear that what they do is recognised and appreciated. Sarah Kavanagh, Practice Manager