Market Cross Surgery
Bourne Road, Corby Glen, Grantham, Lincolnshire, NG33 4BBContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Rude receptionist
Rated 3 stars out of 5
by Anonymous - Posted on 15 November 2024
After moving to the area I recently registered as a new patient online. That was fine, however, when I popped into the surgery on 14/11/2024 with my ID to sign up for the online services I was met with the most miserable woman on reception I think I’ve ever encountered! No hello, no smile, absolutely nothing, just looked at you like you were the biggest inconvenience for just being there. After looking at my ID she handed me a printout and went back to her computer. I waited for her to say something or explain what she’d just handed me but nothing. She then looked up at me again as I was still stood there, I explained I needed to make a telephone appointment with the clinical pharmacist, which she did, and again in total silence apart from giving me a date and time. Was an awkward and tense experience and left feeling a little angry at the total lack of common courtesy. If I treated my own clients like that at work I’d be dragged over hot coals!! Totally unacceptable. I’m yet to use the services of the doctors and nurses so can’t comment on that but after this first experience I don’t have high hopes, which is so disappointing as the staff at my previous GP were so nice and welcoming.
Visited November 2024
Market Cross Surgery has not yet replied.
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Review titled Wonderful practice
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
Surgery staff have been exceptional trying to sort out problems trying to get satisfaction re on going appointment/community nurse following husband’s A&E visit at Grantham Hospital. They have kept me inform of all the efforts they have tried.
Visited October 2024
Market Cross Surgery has not yet replied.
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Review titled Dissatisfied
Rated 3 stars out of 5
by Anonymous - Posted on 27 April 2023
My initial service received was great and some tests were conducted. These tests were completed two weeks ago and due to the referral being made by a stand in Doctor, who is no longer present. My test results still haven't been reviewed despite several calls to follow up the results. I keep getting to call back in the afternoon or tomorrow as the test needs to be downloaded and still hasn't. This has taken place three times now and feel some what disappointed.
Visited April 2023
Market Cross Surgery has not yet replied.