Market Drayton Medical Practice
Maer Lane, Market Drayton, Shropshire, TF9 3ALContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled How long does it take
Rated 1 star out of 5
by Anonymous - Posted on 06 January 2025
Phoned around 1300, "closed at the moment ,phone back. Phoned back at about 14.30 and eventually talked to someone, explaining my situation. I was then told to keep my phone line free for a call. Do I not phone anyone for 2, 3 ,4 hours because it might be inconvenient ? I know things are busy but please get a grip on reality and that you are dealing with people, they have lives too and are not just a number to be dictated to.
Visited January 2025
Market Drayton Medical Practice has not yet replied.
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Review titled Sometimes need help
Rated 1 star out of 5
by Anonymous - Posted on 17 January 2025
Had catheter remived 15th Jan it was noticed that I had oedema in my left leg, saw dictor and sent for urgent scan in Telford. 16th Jan was told no DVT. Contacte practice 17th Jan and told as this was just a follow up I had to make a future appointment 30th Jan offerred. As I am going into the QE for a serious operation around 5th February and will be on a strict diet before then I need to know if medication I need to be prescribed after the catheter removal affects my preparation for the operation. Pushed this point when asking for an appointment, made no difference Feel badly let down by the practice approach to my health. This could/might be serious, I need to know earlier thn the end of January.
Visited January 2025
Market Drayton Medical Practice has not yet replied.
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Review titled Very poor
Rated 1 star out of 5
by Mr sad - Posted on 27 April 2024
At 10.05 am on Friday 26th April I was in marketdrayton medical practice . I over heard reception staff booking appointments for 2 people 3-4 week waiting time . I like to know why this is when there was nobody in doctors waiting area can someone from the practice explain this to me or are we just to think they take the xxxx out of all there patients. Looking forward to seeing the explanation for this .
Visited April 2024
Market Drayton Medical Practice has not yet replied.
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Review titled Very poor service
Rated 1 star out of 5
by Mr sad - Posted on 28 March 2024
My partner rang this morning she has a sty on her eye lid she was told by a unqualified receptionist that they don't deal with eye problems for the second time. Go to the opticians for help as before there not happy about this . I use a different GPS practice and they say if she was a patient there they would help to sort it out for her marketdrayton medical practice is very inadequate and the service is very poor . They hide in that big building and a unqualified member of staff turns patients away joke .
Visited March 2024
Market Drayton Medical Practice has not yet replied.
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Review titled waiting times are attrotous
Rated 2 stars out of 5
by Anonymous - Posted on 06 December 2023
over the last few years when trying to get through to staff it always takes over 1/2 an hour this is no where near good enough. it seems they dont have enough staff to cover and keep waiting times down. getting appointments in a few days also seems impossible
Visited December 2023
Market Drayton Medical Practice has not yet replied.
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Review titled Good experience
Rated 3 stars out of 5
by John Landstrom - Posted on 21 April 2023
It has always made the hairs on my neck bristle with annoyance when I hear people say “ the Doctor was very good. The Nurse was patient,understanding” I’d say “ that’s their job, that what the NHS is - the caring profession “ Well now I’m going to contradict myself, by praising a staff member? Earlier this week I experienced the most thorough examination from a member of this practice. There was no 10/15 minutes appointment. Out the door. Another tick in the box. Next patient. Not with this individual. Maybe it had something to do with the vacated room the person was working out of. Highly motivated individual. Hopefully going to be at this practice for many years to come.
Visited April 2023
Market Drayton Medical Practice has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Tina Newton - Posted on 26 January 2023
I filled in the online form, outlining my medical problem. As it was not urgent I was not concerned that there was wait for the call from the GP. When the call came the GP was fantastic. She took time to listen to my concerns, was empathetic and willing to help. She arranged an 'advice and guidance' email to a specialist and, as soon as she had the results of that, called me back with a plan. My problems were not serious but she was aware of the impact they were having and pulled out all the stops to help. Thank you
Visited January 2023
Market Drayton Medical Practice has not yet replied.