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The Oak Tree Medical Practice

Ironstone Centre, West Street, Scunthorpe, South Humberside, DN15 6HX

Contact details and opening times

Patient ratings and reviews

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Reviews

Displaying 1 to 5 of 5

  1. Review titled Not seen by a GP

    Rated 2 stars out of 5

    by Anonymous - Posted on 21 August 2024

    After struggling to get an appointment and not seen by a GP in a GP practice rather by a PA or Nurse assistant is absolutely ridiculous ! what if a patient gets misdiagnosed!

    Visited May 2024

    Report as unsuitable

    The Oak Tree Medical Practice has not yet replied.


  2. Review titled Very offensively rude front staff.

    Rated 1 star out of 5

    by Anonymous - Posted on 16 February 2024

    I asked the 2 ladies on the front desk for hearing aid batteries. It's the same 2 ladies on the front desk, that were rude and offensive last time I asked. The 2 other practices at the Ironstone were polite and happy to give me some. These 2 were offensive, and ridiculed me as I walked away not realising I had my hearing aids up full blast. Unless I'm registered, this time, I can't have any, and as I walked away, I heard "That will teach the bi*ch to not leave a bad review in future ". I stood still, and I could hear them both laughing about it. I did say that you can get batteries from any nhs surgery. Can I reiterate that the 2 ladies on you front desk, need retraining in plain and decent customer care, let alone patient care. The staff on the other medical practice desk put these 2 ladies to shame, and I say this having dedicated all my working life as a nurse ,to the NHS. They're an absolute disgrace .

    Visited February 2024

    Report as unsuitable

    The Oak Tree Medical Practice has not yet replied.


  3. Review titled Change part of medication

    Rated 4 stars out of 5

    by Donald guest - Posted on 16 November 2023

    I have bee on Intermittent self catheters for sometime and supplier notified me of new products and sent samples which I found d Superior Contacted oak tree medical And this was sorted out Immediately my new product arrived 48 hours great service

    Visited September 2023

    Report as unsuitable

    The Oak Tree Medical Practice has not yet replied.


  4. Review titled Ridiculous

    Rated 1 star out of 5

    by Anonymous - Posted on 31 July 2023

    Absolutely nobody answers the phone, have been trying to secure an appointment and can't get through at all it's now been 6 days

    Visited July 2023

    Report as unsuitable

    The Oak Tree Medical Practice has not yet replied.


  5. Review titled 6 months of waiting

    Rated 1 star out of 5

    by Anonymous - Posted on 17 May 2023

    I registered at this GP in October and was told I was gonna get a letter for a new patient health assessment, it’s been 6/7 months now and every time I call they don’t answer and every time I go there they what the letter should be arriving soon but never does. I don’t get how a place that people rely on for their health can be so bad and inconsistent

    Visited April 2023

    Report as unsuitable

    The Oak Tree Medical Practice has not yet replied.