Marsh Green Medical Practice
Harrow Road, Marsh Green, Wigan, Lancashire, WN5 0QLContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing, kind, accomodating
Rated 5 stars out of 5
by Jenny S - Posted on 23 May 2024
I was treated with the upmost respect by the practice and I cant thank them enough. They squeezed me in after being discharged from hospital which meant I didn't have to go back just for an INR check - not many practices would do that I am sure. The reception staff were so friendly and showed compassion as they knew I had been unwell. The HCA was just amazing and she was so gentle, she even called me later to make sure I had my next appointment written down - above and beyond. I would like to thank them all for the care they have shown me and after visiting the practice it lifted my mood and that was purely down to the care, concern, kindness and respect everyone at the practice showed me.
Visited May 2024
Review titled Marsh Green Medical Practice
Replied on 23 May 2024
Dear Jenny, Thank you for taking the time to leave us such a lovely review. We are happy to read that you were satisfied with the service we provide at Marsh Green Medical Practice. We appreciate all patient feedback and I will share your kind words with our staff members. If there is anything further we can do to support you in the future, please reach out to us. We wish you a speedy recovery. Many Thanks Marsh Green Medical Practice
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Review titled Wonderful practice
Rated 5 stars out of 5
by Mrs Gardner - Posted on 03 June 2024
My GP Dr H is a fabulous doctor,he always treats me with kindness and respect and does a truly wonderful job looking after my care. The ladies on reception are always kind, and treat me with dignity,the lady on reception D sorted a query out for me in a private room as I was uncomfortable in the reception area she dealt with me with kindness and the upmost professionalism what a lovely lady! I wouldn't hesitate to recommend this practice to anyone, all the staff here deserve the upmost respect. Thank you everyone.
Visited May 2024
Review titled Marsh Green Medical Practice
Replied on 03 June 2024
Dear Mrs Gardner, Thank you for taking the time to leave us such a lovely review. I’m very happy to read that you’re happy with the service our team provide at Marsh Green Medical Practice. I will ensure all of the team get to read your review. Patient comments and feedback help us to continuously improve the service we provide. Practice Manager Marsh Green Medical Practice
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Review titled Awful Service
Rated 1 star out of 5
by Suzanne Wills - Posted on 30 October 2023
I called to book an appointment with a Dr, however the fully medically trained receptionist decided I didn't need a Dr and without telling me booked me in with a nurse without telling me at the time. I turned up to my appointment expecting to see a Dr but was presented with a nurse, I did advise of my dissatisfaction. However the nurse advise they could still refer me for a scan, so I continued with the appointment. The nurse advised she has referred me for a mri scan. I called the number today to book the appointment only to be told I wasn't booking an appointment for a scan I was booking an appointment to see an orthopaedic Dr!
Visited October 2023
Review titled Marsh Green Medical Practice
Replied on 06 November 2023
Dear Suzanne, Many thanks for your feedback, we are sorry that your recent experience with us has not been a positive one. We believe this has been discussed via telephone with the Practice Manager, if you have anything further to discuss, please contact the practice.
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Review titled helpful and friendly
Rated 5 stars out of 5
by Anonymous - Posted on 24 July 2023
The Nurse I seen today was very helpful and friendly and has given me some excellent advice to help me with my problems. She was very knowledgeable and obviously knew her job very well.
Visited July 2023
Review titled Marsh Green Medical Practice
Replied on 24 July 2023
Thank you for taking the time to leave a lovely review. I will make sure I pass your comments on to the rest of the team. Thanks, Marsh Green Medical Practice
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 July 2023
A very good team at Marshgreen intra health practice.From the receptionist to the nurse who took my bloods .Everthing went quickly and smoothly.
Visited June 2023
Review titled Marsh Green Medical Practice
Replied on 03 July 2023
Hi, Thanks so much for taking the time to leave us a review, I will make sure I pass on your kind words to the rest of the team. Thanks, Marsh Green Medical Practice
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Review titled Helpful and Considerate
Rated 5 stars out of 5
by George Yakas - Posted on 06 June 2023
I moved to this practice from Witney and since I joined they have been very helpful and prompt in arranging and organising my various check ups. I am a diabetic and work away from home so they even were happy and helpful in arranging for my medication to be dispensed in a 2 month cycle. Thank you
Visited March 2023
Review titled Marsh Green Medical Practice
Replied on 29 June 2023
Hi George, Thank you so much for taking the time to leave a review of the Practice, I will pass on to the rest of the team. Marsh Green Medical Practice