Marston Surgery - Cranfield and Marston Surgery
59 Bedford Road, Marston Moretaine, Bedford, Bedfordshire, MK43 0LAContact details and opening times
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Reviews
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Review titled bizarre
Rated 3 stars out of 5
by Bruce Kitchener - Posted on 07 April 2023
I have had an ongoing subdural haematoma and wound infection resulting in further hospitalisation. Release from hospitalisation 15th March into the practise for follow up care - new drugs and insulin. No instruction has been provided or follow up to hospital notes - this is now scheduled for 11th April. More drugs required collected via 111 as continuation supply was incompatible with 'pen' provided, otherwise 5 days without insulin. Patient denied online re-order on line until after Easter more than 2 weeks from hospital discharge
Visited March 2023
Review titled Marston Surgery - Cranfield and Marston Surgery
Replied on 11 April 2023
Dear Patient. Thank you for your feedback. Please be assured that we take all patient feedback very seriously. I am very sorry that the service you experienced fell short of the model we strive to deliver to our patients. We would kindly ask that you contact the surgery directly on 01234 766551 to discuss your concern further. Lisa Marotta Practice Manager