Matson Lane Surgery
Matson Lane Surgery, Taylor House 4 Matson Lane, Matson, Gloucestershire, GL4 6DXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Merely contacting this practice is a frustrating joke.
by John F - Posted on 26 February 2025
I just tried to phone the practice on 01452 505344 to cancel an appointment today, 26 Feb. 2025. Trying to help the practice. I waited 25 minutes as No 1 in the queue & gave up at that point. My phones are on a PPM tariff & 25 minutes with no response costs me money I cannot afford to waste on my minimum Pension. I can find no other way to contact them on their recently changed website apart from making a complaint. I get No Reply texts from them so I cannot text them. I can't even find an email address on their website now. I've had enough anyway at 79 years of age & in poor health. I'm just sick of it. They call me on undisclosed/hidden numbers, but I have to jump through multiple hoops to simply call them??? And wait 25 minutes with no response? Sad state our NHS is in these days.
Visited February 2025
Matson Lane Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by linda hughes - Posted on 19 June 2024
I was given a same day appointment and then referred that day to SDEC where I was very well looked after. I cannot fault Matson Lane Surgery all the staff there are really helpful.
Visited June 2024
Matson Lane Surgery has not yet replied.
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 02 April 2024
Hi I visited the surgery on the 29/02/2024 just want to say how welcoming the receptionist lady was and the dr I saw was also welcoming she had already read my notes and put things in place before I visited .. many thanks to all at the surgery you all do a fantastic job thankyou
Visited February 2024
Matson Lane Surgery has not yet replied.