Maybury Surgery
Alpha Road, Woking, Surrey, GU22 8HFContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Freaking awesome practice with best staff
Rated 5 stars out of 5
by Faisal Rahman - Posted on 30 March 2023
I never struggle to get appointment. their online appointment system is managed prompetly. Staff is very kind, friendly and always go extra mile to deal with query. Recent addition of services are all up to date and your query is dealt on same day. Highly recommend.
Visited February 2023
Review titled Maybury Surgery
Replied on 04 April 2023
Dear Faisal Thank you for taking your time to leave a review. All staff at Maybury Surgery strive to offer good clinical care in a warm and welcoming environment . We appreciate your kind words and i will pass the feedback to all staff . Kind Regards Antela Practice manager
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Review titled You never get to see the gp
Rated 1 star out of 5
by Anonymous - Posted on 28 November 2022
Attempted to make a appointment 3.5 hours later get a message to say use livi app as no appointments. Tried calling numerous times and phone lines say high number off calls and click off - went in to the surgery and got no issue with phone lines & they have no emergency appointments. I've been trying to get a clinically vulnerable child seen for 3 weeks and no joy!
Visited November 2022
Review titled Maybury Surgery
Replied on 04 September 2023
Dear Patient . Thank you for your feedback .My name is Antela and I'm the Practice Manager at Maybury Surgery . We continuously work to create good experiences for our patient and we’re sorry to hear that we have not meet your expectation on this occasion . I can assure you that i will look into our policies and procedures to find ways how to improve our services and make sure that will not happen in the future . Please contact me on 01483728757 or email at maybury.surgery@nhs.net if you would like to discuss this further .